jacuzzi pool cleaner troubleshooting

Soak your filters in chemical cleaner every time you drain and refill your hot tub to extend their life and loosen any stubborn particulates. Hoses and cables. Behind the scenes is a lot of cuddles and play time. #2. Also make sure that your hose is not too long, remove a section if there is excess hose. The cleaner pumps water but doesnt moves. Thirdly, check out the valve hose as it would be disconnected at the gearbox or manifold. If its not climbing the walls like it used to, its probably also going slower. It is like it is not plugged in at all. Disaster strikes and time comes to a standstill if your pool cleaner stops working. What about replacing track assemblies? While you have it detached, check to find out if the quick disconnect is broken. Too much power to a pressure cleaner can cause it to fly around the pool and tangle itself. Jul 14, 2020. Also check that the hoses are firmly connected to each other, and that the swivel is swiveling, where the hose connects to kreepy. Make a small mark on the tire, so its easy to spot a full revolution, and count with a stop watch. I have a The Pool Cleaner (now owned by Hayward), when it is on the floor of the pool it moves extremely slowly often getting stuck in place and lacks the power to go up walls. In such cases, redirecting the eyeball fittings or nozzle can fix the problem. Any type of adjustment to make it behave. I now flies around the pool (kind of comical) but does not clean the floor. Worn footpads or seals can also reduce cleaner speed and cause it to stick to the pool floor. Replace damaged O-rings, and seal hose leaks with silicone or rubber cement. "image": { It suddenly wont climb walls and it seems to only wanna turn 1 direction. One should be placed just after the back-up valve, which should be about 30 from the cleaner head. So effectively they run at same time for those 2 hours - assume that is ok? The leaf bag could be also full, holding the cleaner back from powering around the pool. Jacuzzi J - D300 Pool Cleaning System. Hi, it is likely a broken UWF (universal wall fitting), a threaded 1.5 fitting with two tabs inside, item 6-500-00. Hold your cleaner just below the pool surface with pump running. whew! Either back up 5 then drive forward start to climb wall treads stop moving falls to floor. And if you have a cartridge or DE filter, check the cartridge or the de grids, inspecting closely to look for any tears in the fabric, or misalignment of the cartridge or grids inside of the tank, which can also allow debris to bypass. For flow below 5 or RPMs below 11, you will need more flow. Any suggestions on a fix? (2023) J-300 Owner's Manual. Im a pool cleaner. Hi, check the track for wear, on the outer edge and on the ribs on the underside. If the ball is not moving, then there may be pressure loss, perhaps in the hose or internally, some leakage of water, or it may just need more pressure by plugging another return line, cleaning the filter or other means. "@context": "https://schema.org/", I brought it to a local dealer who put the power supply and robot unit on a tester and they both came back fine. Not sure what to do next. Turn the cleaner upside down on dry land and turn the power supply on. Check the cleaner for items stuck in the wheels. Hi, the Merlin is essentially a version of an Aquabot, it has a pump motor and a drive motor. Damaged or missing wheel bearings can cause slow movement. If it is turning, there is a problem with engagement between pulleys and belts, not the right amount of tension. You can count RPMs of the wheel, should be between 11-13. Hi Vlad both ideas you mention can affect the travel pattern of the cleaner, as well as adjusting the suction flow rate (more or less). Or if chlorine tablets are used in the skimmer basket would weaken the plastic over time. What can I do. Hi there ah you have an old Baker Hydro skimmer, it sounds like. Suction cleaners bring debris into the pump basket, which is supposed to trap the big debris, and the dusty stuff passes thru and gets trapped by the filter. This should free the Jet Valve System of any debris. My sharkvac is getting high ventered on the pump water intake drain on the bottom of the pool. The feed hose must be long enough to reach from the wall connection to the farthest point in your pool, with a few feet leftover. Check the filter screens, located at the wall attachment, and in the hose on some newer models. TROUBLESHOOTING SAND FILTERS: Inspect. This Polaris is on a separate pump. A last resort may be to replace some hose sections. What can I do to make it stay on the floor longer and actually clean the bottom of my pool? In high demand. Anthony Apollo VA-52 DE Pool Filter Repairs, https://www.youtube.com/watch?v=v9zotdJKZss&feature=youtu.be, http://www.thepoolcleaner.com/PoolCleanerSUCTION.pdf, https://www.intheswim.com/p/1-25-and-1-5-inch-hose-adapter?pcode=208&scode=SOCIBLOG, http://www.sparcomanual.com/ManualFiles/Automatic%20Cleaners/Robotic/Aqua%20Products/AG%20AquaProducts%20Manual.pdf. Get to the wall, stops, wont climb and will not go into reverse. If placed gently on the deck, with bag removed and booster pump on, the throat jets should shoot 12-15 ft in the air, and the same for the thrust jet and sweeper tail. If equipped, verify your backup valve is working. Hi Emily, I would say you should inspect the drive belts and be sure they are intact and taut, about 1/2 deflection when you push down on the large belt with your finger, is normal. "address": "", You can rotate them side to side, or flip them around. Is there a thrust drive mechanism or hose to check? Solution You'll need to determine exactly what the problem is by examining a few things closely. Any suggestions? Hi Laurence, yes a real pain when they climb too much! So its sucking up dirt. I cant get it to stay on the bottom. It could also be a clogged pump basket or filter. Check the hose to ensure there are no kinks, holes or joins where pressure is being lost along the line. Waterlogged hose floats should be replaced, and hose swivels should rotate freely. The wheels turn and it moves around the pool but the front is slightly lifted off the ground which doesnt allow the vacuum to pick anything up? "@type": "Organization", Check the wheels as well if there are any rocks or sand stuck in them. Be sure there are no pressure leaks or suction leaks in the hose that connects to the cleaner, and that the hose is not getting in the way. The power supply should have an indicator light showing that power is being received. "headline": "Automatic Pool Cleaner Troubleshooting Guide", A lack of circulation could be the result of a dirty filter, a low level of water in the tub, or air lock in the lines. what can i do to get it to clean the rest of my pool. Install ladder guards to block the path around rails to prevent the cleaner from wrapping around the handrail. Other cleaners have too much height between the cleaner and the floor, to suck up algae or dust. INYO Products has an extensive library of owner's manuals and technical documents for your pool and spa equipment. Heres a manual with more troubleshooting tips for The Pool Cleaner, aka Tracker, aka Poolvergneugen, aka AquaNaut. I Just purchased a Jacuzzi Compass Automatic Pool Cleaner. The free chlorine level is too low. CLOGGED FILTER (High PSI) - Again, if water can't get through a clogged filter, you will have less water flowing out of the filter. Any ideas? If your cleaner gets stuck on or under your pool ladder, install a ladder guard kit. That said, watch out for tiny particles making their way inside the cleaner through the filter as well. May 5, 2017. This post covers the solutions to common suction side, pressure side, and robotic pool cleaner problems. you have a suction side, pressure side, or robotic pool cleaner, you will eventually experience some problems, like the ones discussed below. Hi Julie, the debris bag might have some holes in it, or it may have lost its elastic that holds it around the frame, or possibly is running without the filter bag installed? If either one is clogged with leaves and other debris, clean them out to increase water flow. Hi maria, sounds like a puncture or split in the hose, or a loose hose connection sucking air. Secondly, make sure that the wheels are properly adjusted and not missing teeth or any small parts. It's powerful, balanced, and doesn't have any hammering noises (common in other suction-side pool cleaners) for quiet operation. Turn the unit off. Loose wheels or loose drive belts can cause your cleaner to behave sluggishly. If you are looking for a cover replacement for your Jacuzzi hot tub, look no further than The Cover Guy! With over 10 years experience in replacing covers for all Jacuzzi models, we are sure to have yours on file. You can plug something else into the outlet to check that it is live, like a hair dryer, or phone charger. Strong return line flows can push the hose and keep kreepy in only certain areas of the pool. It could be an propeller blockage, or hair or string wound around the top propeller, or the belts or tracks are binding up, perhaps due broken teeth on gears or belts. Also check for obstructions inside the hose and verify all hose connections are secure. Robot will not climb walls Sometimes this problem is as simple as the pool water being too cold. Anything Im missing? Now since it works and then stops working, i dont think anything is clogged or restricted. kd did. Choose your model and in only a few easy steps, order your brand new cover now! You may notice that the cleaner moves, but doesnt climb the walls. Oftentimes, the wires inside the rubber casing will short out or break. Follow the suction side pool cleaner troubleshooting tips below to solve any issues. If held out of the water while running with the bag removed, throat, tail and thrust jets should all spray 15-20 feet. If it is missing, there may be obstructions in the cleaner. Then inspect the hose sections for any air leaks. Follow the robotic pool cleaner troubleshooting tips below to solve any issues. Hi Terry, the hose may have lost the orifice tip? Serving Novato and the Surrounding Area. Sam, you could use a hose adapter, that should keep the hose attached. Eg. I have replaced the belts and always clean the bag. There are three main types of pool cleaners: suction side, pressure side, and robotic. Where a cleaner is spending too much time on the walls, the foam pieces can be removed to encourage more floor time. Incidentally, this will increase the water pressure in the filter signaling that it is time to clean the filter. Finally, with the cleaner connected, does the pump bog down, or lose prime, or begin to draw in air? Hi, I have the Hayward W3PVS20JST Poolvergnuegen Pool Cleaner. Or a loose connection inside the power supply? Solution: Wash your cartridge filter. An adjustment to the tail sweep screw, tightening the screw, located where the tail attaches, below the head float will reduce water flow to the tail. With the booster pump running, grab the pool cleaner hose, and slowly pull the cleaner toward you, inspecting the hose for leaks as you pull it out of the water. why is this happening? If your pool cleaner is beyond repair and its time for a new one, check out our selection of over 100 pool cleaners, in stock and ready to ship! Check the wall stainer, inside of the wall fitting for cleanliness. You can remove the cleaner from the pool while the pump is on, we often do it to test water flow. Hi Jody, first make sure that the kreepy is receiving enough water suction (power), see if you can increase suction (by cleaning filter or pump basket or possibly impeller, or closing other suction lines). Filter then sucks air in and pressure drops My robotic cleaner is 4 years old. IN THE LAST COUPLE MONTHS IT HAS STARTED SUCKING THE TAIL PIECE INTO THE MACHINE. Schedules: Pool pump is on 0900-1500 (6 hrs) daily, cleaner is on 1100-1300 (2 hours) daily. My suction pool cleaner works fine except it runs over some areas a lot more than others and completely ignores one corner. Suction cleaners also need a clean pool filter to move and vacuum well. Hi Doc, at this point, I would recommend calling or emailing the manufacturer, for their expert advice, as I am outta ideas! This is a high-quality replacement for a faulty or a missing directional jet that was installed on a new unit. I would guess however, that it could be a loose track on one side, loose belts, or loose wheel tube, causing it to turn in one direction more than the other. Adjustments to the adjustment arm (the one with the spring on it) can provide a bit more room or play between the parts. Offers remote services. If it is, and the motor is not responding to the power, you may need a new drive motor. Would this be a leak in the hose and how would I check that? This is relatively easy to sort out. After clearing the intake hole, clean the skimmer basket, pump strainer basket, and pool filter. Hi Molly, if there was one available for your particular make/model, you would be able to find it on the manufacturers website, or on our website probably too, for the particular step that you own. Check your owners manual for other tips if needed. the spot where the cable connects to the cleaner is also under stress from being lifted out of the pool by the cord, when it does this problem, lightly move the cable and see if you can get movement, if so, shorten and reattach the cord. Cleaners Salt & Swim Troubleshooting Assistant. If threaded, you could use Teflon tape or other thread sealant on the male threads, to help seal it up. When I hear the pump getting louder I have to check on it. Put the pliers thru the opening of the connector, then open the pliers, then turn (CCW) with the pliers. You can try contacting Jacuzzi https://www.jacuzzipool.com/contact-us/ to see if they can sell you parts, or refer you to a stockist with inventory. Need help troubleshooting what is wrong with your sump pump? department of energy. And check the pump and pipes coming into the pump for an area that may be sucking air. I have a legend platinum cleaner. A clogged basket or dirty filter are the two main causes for a sluggish suction side cleaner. i have an aquabot, it only cleans the walls of the pool, it goes up and down, moves across the pool but tends to only clean the walls. You may find other tools in your shed that are sized just right, to fit inside of the part, grabbing it so you can turn it, perhaps pruning shears or something else of the right size and shape If that doesnt work, you may have to end up destroying the part, to remove it.

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