princess cruises cancellation policy 2022

If I'm out the insurance and deposit no sweat. In our case we had cancelled cruise and chose a Replacement cruise from Princess list. This means cancellation fees may be incurred by someone else on your booking who may or may not have applied FCCs of their own. It was rescheduled for April 2022 and then rescheduled to April 2023. New Booking confirmation from TA show the then current cost of the Replacement cruise rather than the cost of the original cancelled cruise. Princess is always telling us to book early for the best prices. List says Royal- Alaska. Princess Cruises' Refund* and Cancellation Policy for COVID-19 Plan a Cruise Find Cruises & Cruisetours Cruise Deals Learn About Cruising Cruise with Confidence New to Cruising Why Princess? Draw your signature, type it, upload its image, or use your mobile device as a signature pad. Royal Princess cruises in Asia are also no longer taking place from September 5, 2023, through October 10, 2023. Holland America On top of the Alaska, Europe and Canada/New England cruise cancellations, the line's Amsterdam. If you've found yourself in the unfortunate situation of having to scrap your booking, we'll tell you what you need to know about Princess Cruises cancellation policy, what fees may be associated with the cancellation, and what it will take for you to receive a refund, if eligible. The Carnival-owned cruise line is informing guests of cancellations that impact two ships. Future Cruise Deposits cannot be added to a booking after the booking has been paid in full and may not be combinable with other promotional offers. Any 2021 Cruise departing on or before November 1st 2021 from/to a US port has been put on a stop sell per CDC guidance. Due to labor challenges, Princess Cruises is forced to cancel 11 sailings for the Diamond Princess cruise ship, resulting in a delayed return to service. FCCs issued in lieu of refunds are refundable (Refundable FCCs); otherwise FCCs are not refundable (Nonrefundable FCCs). Started October 12, 2018, Copyright 19952023 The Independent Traveler, Inc. Future Cruise Deposits must be used within two years from the date of purchase or the deposit amount will be refunded to the original form of payment. For sailings departing on or after November 1, 2021, Princess Cruises' Cruise With Confidence program no longer applies, and refunds will be given according to the above schedule. If they are ill but are not diagnosed or treated, you may call us and receive a Future Cruise Credit for the cruise fare. Any other pre-packages not purchased with the cruise fare will automatically be refunded. We were on the April 2020 cruise from Sydney to LA which was canceled due to the pandemic. It appears other cruise lines are announcing their intention to come and I see Celebrity still has a repositioning cruise from Hawaii to Sydney on October 3, so Princess are giving these companies are free hit by reducing the number of ships coming here. Check "Finding Future Cruise Credits and Deposits" below for details. Q: What happens if I test positive for COVID-19 and need to cancel the day before my cruise? Find a Bargain Please choose a vacation type. I was told by my TA that that amount would be issued within a few months as a Princess FCC to be used by the end of 2023. If you need to cancel for any reason not listed in the plan, under the Any Reason Cancellation Enhancement feature, youll receive 75% of the cancellation fee amount in the form of future cruise credits under our Standard plan and 100% under the Platinum plan. At the same time, we elected to use our credit card to pay a deposit on a December 2022 cruise, because the FCC wasnt in our account yet and there were just a few cabins remaining on that cruise and we wanted to snag two with our friends. Princess Medallion Class summer cruise vacations sail to incredible destinations including Alaska, the Caribbean, Mediterranean, British Isles, Scandinavia and Canada & New England. You must book and cruise by that date. Princess Cruises tells CBS 8 11 sailings departing from San Diego are cancelled from September 1st through November 13th. For full Book with Confidence and COVID-19 Protection Program guidelines, visit www.princess.com/bookwithconfidence. The program allows guests the flexibility to change their vacation plans up to 30 days prior to the day of departure, receiving cancellation fees as a future cruise credit to then book another voyage when the time is right. If you need to interrupt your trip due to a covered reason such as an illness or injury, you are eligible for reimbursement of prepaid cruise/land arrangements made through Princess and/or the cost of one-way airfare to get you home. Princess Cruises has canceled the Baltic season for Regal Princess from April 9, 2023, through. Just like her sister ship, there will also be a 10% discount for a future voyage sailing through December 31, 2023. In some cases, if you use insurance to cancel the cruise, it can be used up to a year later. By the end of Feb 2022 "things" could be much better and I might regret canceling. If you do not have the original card, contact Princess Cruises Gift Card Customer Service at giftcardsupport@princesscruises.com or 1-855-426-0168, and a new Princess Cruises Gift Card will be sent to you. As of right now they have the Coral, Grand and the Majestic in Australia later this year. ALL RIGHTS RESERVED. Youll have up to two years to book your cruise with your preferred Travel Advisor or Cruise Vacation Planner or directly through Princess. Princess Cruises' new standard deposits for cruises booked on or after May 1, 2021 will be: Cruises five days or less: $100 per person, $200 for suites. I just canceled a cruise we were supposed to be on January 31st. We chose the latter. Until we start seeing the FCC's showing on our records, there are so many unknowns. It does mean that the cruise line has canceled a total of 11 voyages for the Diamond Princess cruise ship out of San Diego, California, from September 1, 2022 through November 13, 2022. And the photo package offered with Premium includes unlimited digital . This will have to be selected by the end of 2023 and is tied to the guests Captains Circle Number. UPDATES INCLUDE HOW TO CONTACT PRINCESS CRUISE LINE TODAY, JANUARY 2, 2022 AND AFTER AND ALSO WHEN ENROUTE TO A CRUISE AND NEEDING HELP. You will have access to 24/7 worldwide assistance for travel, medical, and emergency services.3. The Diamond Princess is 115,875 gross tons and has a guest capacity of 2,670 at double occupancy, along with 1,100 crew members. You will be able to leave a comment after signing in, By Our FCCs must be booked and sailed by December 31, 2022. Started August 27, 2021, By Log in to My Princess to view your Future Cruise Credits and Deposits. Here's why I don't regret blowing the budget, 10 tips for getting the best cruise shore excursion values, What happens if you miss your cruise ship. Guests may request a refund of the cash value (the refund amount forfeited by the guest in exchange for the Refundable FCC) of any unused Refundable FCC at any time. I was told by Princess that it is refundable..but not if you go thru the insurance for a refund or for fcc. I am confused: We are booked om magestic princess jan 29th australia/New Zealand. Im not even hopeful of that. Alternatively, guests can choose to receive $100 of onboard credit along with accepting a 100% future cruise credit that can be used to book another Princess cruise that departs by December 31, 2023. For sailings departing on or after November 1, 2021, Princess Cruises' Cruise With Confidence program no longer applies, and refunds will be given according to the above schedule. In the FAQ about CwC they say to call Cost Center if you have a cruise in mind before FCC appears. SANTA CLARITA, Calif.,(January 17, 2022)Its never too early to start planning for much-anticipated summer vacations, and Princess Cruises is giving guests an added level of comfort when they book a cruise with the extension of the Book with Confidence program, and extended health and safety protocols. Princess Vacation Protection can be purchased while booking your next cruise vacation on princess.com, by contacting your travel agent, by calling 1-800-PRINCESS, or on Cruise Personalizer. That's what I was told by my TA, but it is not what I expect. Type text, add images, blackout confidential details, add comments, highlights and more. Princess Vacation Protection is not in effect until the plan cost has been paid to Princess in addition to any required cruise deposits or payments. FCCs issued by Princess Cruises may only be used on a Princess Cruise booking. That was my biggest concern since I figured we might not be able to use an FCC, especially if it expired the end of 2022. The final balance payment date has been reduced from 90 days to 60 days prior to sailing for all cruises departing up to October 15, 2020. We booked Majestic April 2 and cabins were scarce on that booking. Q: What if my mother, who isnt sailing with us, gets COVID-19, and we may have been exposed? Open Mon-Fri 7am to 10pm, Sat-Sun 8am to 8pm, U.S. Central Time . A: Like with any illness diagnosed and treated by a medical professional, if you test positive for COVID-19 after purchasing the plan, you will be eligible to receive a refund to your original form of payment. An FCC may be applied to new bookings or it can be applied to a Princess Cruise that you've already booked as long as it departs before December 31, 2021. . As a result of the above deployments, published itineraries through April 2023 on Diamond Princess and Royal Princess to Japan . Princess has temporarily revised its final payment dates and cancellation policies for cruises departing up to 15 October 2020. We're travelling with Princess and I'm disappointed. CC Help Jenn One day after Princess made their decision, but it was pretty clear down here that this decision was coming. Will see what our PVP will do about our Vista suite. If I have used my Princess Cruises Gift Card to pay for my cruise and opted for a refund, how can I receive it? I will begin doing that in another week or so. In the event a Bonus FCC is used, portions of the related cash value FCC may become non-refundable also. Now if we cancel the replacement cruise, I wonder how Princess calculates FCC. ALL RIGHTS RESERVED. Guests on northbound and southbound Alaska voyages between Whittier and Vancouver have to wear a face mask at all times when indoors. Princess Cruises Extends Book with Confidence Policy Offering More Flexibility for 2022 Summer Vacations Book with Confidence is now extended to summer 2022 sailings, including all. I don't understand your comment about PVP - surely it is as you initially thought. I'll be happy to get anything back with a FCC. Happy to say that all of the FCCs were in my account by Friday, and the cost of the government taxes have been refunded to my credit card. 24/7 Worldwide Travel Assistance Services3(Non-insurance services provided by LiveTravel). Thanks very much for the instruction on how to check my Princess account for the FCC. Keep asking questions in case the website hasnt been updated. Nobody wants to cancel a cruise..I hope we're all able to cruise again sometime. They will receive 100% of the cruise fare paid in the form of FCC. Q: What if I find out I was exposed to someone either on my way to my cruise or during the cruise, and I end up being isolated in my cabin for part or all of the voyage?A: PVP provides reimbursement for the days you are confined to your cabin if the confinement is ordered by a medical professional. 42 days or less, or non-appearance. Cancel up to 30 days before you sail, and get your cancellation fees back as a Future Cruise Credit Applies to all voyages departing through September 30, 2022 To use the FCCs created as part of this program, book your cruise within a year from the date you received your credit, and sail by September 30, 2023. That's where Cruise with Confidence comes in. Cruises six to nine days: $250 per person . When booking a cruise, passengers generally pay a portion of the total cruise fare as a deposit, with the remaining amount due a set number of days prior to the embarkation date (75 days for sailings 5 days or less, 90 days for sailings 6-24 days, and 120 days for sailings 25+ days). Updated October 20, 2022 We want to make your vacation the best it can be. . Per head of population Australia is one of the strongest cruising markets and we would have filled up cruises without doubt. My question is has anyone used that provision to cancel "on their own", such as they just changed their mind after paying the final payment? Its now easier than ever to use your Future Cruise Credit (FCC)! The plan terms, conditions and exclusions are available online: Standard PVP Plan Details | Platinum PVP Plan Details. There are six sailings canceled, including those that are combinable. The second option is a full refund of the cruise fare paid, but this must be requested using an online form by July 15, 2022, or guests will automatically get the FCC option. NOW WHAT!?@!?@. Posted February 1 . Future Cruise Credits (FCC(s)) may be awarded to guests for many reasons, including if their cruise is cancelled. If you are booked on a Queen Mary 2 or Queen Victoria voyage sailing before January 3 or after February 23, 2023 and wish to cancel, our standard cancelation policy applies and Cunard shall be entitled to levy a cancelation charge as a percentage of the fare paid in . Cancellation of excursions booked onboard must take place before the cutoff date listed in the shore excursion brochure in order to receive a refund. Princess Cruises introduce their new 3-tier package option system, comprising of Princess Standard, Princess Plus and Princess Premier, on cruises booked from 1st June 2022 departing after 25th June 2022. Princess Cruises may at times release special promotional fares that attract differing terms and conditions from those outlined within and reflected in the Princess Cruises brochures and website. Cancellation of a Refundable FCC (cash value) will automatically cancel any bonus FCCs related to the original. Actually I do see by doing a cruise search that the Diamond has a restart date of March 24, 2023 from Japan. Actually, it states Contact Center, my error. Option one is a 100% Future Cruise Credit (FCC), which can be used on a future cruise that departs by December 31, 2024. Your well-being is our number-one concern. If you want to receive all your money back with no penalty, you must cancel your Princess cruise ship reservation at least 60-to-120 days before your departure date. Started October 12, 2018, Copyright 19952023 The Independent Traveler, Inc. I'm so frustrated. We make sure cruisers are fully prepared for their cruise vacation with tips on ships and ports. For details, see Terms & Conditions below. I am very confused by Princess' decision. View Special conditions for cancellation due to COVID-19 Munich, 10.10.2022 Special conditions for cancellation due to COVID-19 Dear guests and partners, CRUISE CANCELLED BY GUEST Booked Royal a month ago to replace my Eurpe cruise! For new bookings made within final payment, the PVP plan cost is only refundable within 10 days of purchase provided the person hasn't departed on the trip nor filed a claim. I have flights to Vancouver - return from Hawaii. I was at the 50% cancellation fee date, so that means half of my refund would be in FCC's and the other half back on my credit card. Then I get an email that my Royal Princess Sydney to Hong Kong is canceled for the 2nd time. We're offering you booking flexibility, options to protect your trip and an idea of what your cruise experience will be like. I was mistaken in thinking that PVP allowed us to cancel for any reason right up until a few days out, and Cruise with Confidence was 30 days out. Guests will automatically receive the FCC if the refund option is not chosen. Sailing Window: Sailings through September 30, 2022 Product Eligibility: New reservations made through May 31, 2022 Do you have a Princess Cruise Line Future Cruise Credit? The good news is impacted guests have the option for a replacement voyage departing in 2022 or 2023 but departing out of Los Angeles, California, rather than San Diego. You dont need to take any action to receive the default compensation offer. On Tuesday . Future Cruise Deposits are fully refundable prior to final payment but after final payment are subject to cancellation fees in accordance with our published cancellation terms. The following Princess sailings have been canceled: Coral Princess Australia and New Zealand cruises departing January 27, 2022, through March 7, 2022 Royal Princess Australian sailings through March 9, 2022 Discovery Princess departures from Los Angeles through March 20, 2022 Emerald Princess Australia and New Zealand sailings through March 2022 You may have coverage from other sources that provides you with similar benefits but may be subject to different restrictions depending upon your other coverages. Additional information about Princess Cruises is available through a professional travel advisor, by calling 1-800-PRINCESS (1-800-774-6237), or by visiting the companys website at princess.com. Its designed to assist booked guests if, as a result of being suspected of having or testing positive for COVID-19, or as a result of government travel restrictions put in place within 30 days of embarkation, they may be unable to travel to the cruise embarkation port, may be denied boarding, may be quarantined on board or disembarked early. If you do not have an official medical diagnosis, but feel unwell, you will receive a Future Cruise Credit. Additionally, Princess Cruises will continue to operate vaccinated cruises, as defined by the US Centers for Disease Control and Prevention (CDC) for guests who have received their final dose of an approved COVID-19 vaccine at least 14-days prior to the sailing day and have proof of vaccination. Cruise with Confidence is 30+ days prior to sailing, and needs someone to be Covid Positive within 30 Days? A: Princess Vacation Protection has you covered! . See more info here and choose the perfect Princess package for you! (10:51 a.m. EST) -- Princess Cruises has canceled additional sailings aboard two of its vessels, postponing their restarts until the spring of 2022. Maybe I will do a land trip if Covid testing is withdrawn. More Mexican Riviera / Coastal CA cruises? Ashley boarded her first cruise more than a decade ago and never looked back. 1 Non-insurance feature provided by Princess. Assistance is there for you, 24 hours a day, 7 days a week, anywhere in the world. That amount was the deposit I made plus the insurance I bought. Princess Cruises offers two levels of PVP Standard & Platinum. 75% of full fare. book by Dec 31/22 for cruise up to November 30/23. Cancellation fees will be deducted from any used FCCs prior to being returned to the guests My Princess Account (if applicable). I also cancelled using the cruise with confidence plan, cancelled my Feb 10 cruise on Jan 5, before the 30 days were up. Q: What if my condition did change prior to purchasing Princess Vacation Protection?A: Rest assured, emergency evacuation benefits are still provided in the event of a medical emergency. For. With the uncertainty surrounding cruise vacations continuing, Princess Cruises is . Started June 21, 2021, By Thanks for the info about calling the Cost Center if rebooking before the FCC has been refunded. (Onboard credit is only applicable to guest 1 or 2 on a booking and is not applicable to upper berth guests). Before you sail, your Onboard Credit can be used to purchase shore excursions online through Cruise Personalizer. Pro-rated . After final payment, cancellation fees apply; the closer you are to the sailing date, the higher the fees and the less money you'll get back. Learn more about our commitment toCruise Health. Check with a travel agent or travel insurance provider, and be sure to read the fine print before making a purchase. We got a credit which has to be used by the end of the year. I have been on the Princess chat line with 2 different people and also talked with someone at Princess and they are adamant that the deadline to use the FCC is Dec 31 2022. Learn all about our flexible booking options and sailing with peace of mind. I thought the NZ part of the cruise would be the biggest question mark? If yours is one of them, youll see this in the Circle Savings section of your My Princess account. window.__mirage2 = {petok:"Qddf2I9l1A9H_69ZQRyFvWyBG4Z5oV6EVUBcilrF3UU-31536000-0"}; Travel Insurance Benefits2(Underwritten by Nationwide). Hoping things will be much better in a few more months. Vaccinated cruises are available to those who have received their final dose of an approved COVID-19 vaccine at least 14 days prior to the sailing day (not counting embarkation day) and have proof of vaccination. You dont need to take any action to receive the default compensation offer. As of 2021, it is the second largest cruise line by net revenue. So even with your non-refundable deposit, you dont expect to be out any money at the end of the day? I read this weekend about people onboard the Majestic last week where everything started out great, but many started coughing, sneezing, clearing their throats, and feeling quite run down shortly after returning from their second port, no matter how careful they had been. The vessel has already been on pause for more than two years, and before the announced cancellations, the ship was scheduled to resume sailings with guests on September 1, 2022, from San Diego. Baggage/Personal Effects: Up to $1,500 ($3,000 with the Platinum plan) if your stuff is lost, stolen or damaged. Life on-board. Princess is extending its 'Book with Confidence' program to summer 2022 sailings, including all cruises departing through Sept. 30, 2022, for all bookings made by March 2, 2022. Example of the RF fee for our 2025 cruise in a RS - Edited 20 hours ago by Jim_Iain Cruise Lines Modify Cancellation Policies For Better Flexibility; . We pride ourselves on providing guests with great service. I was on the Diamond in Nov on a cruise tour. However, if I do not see such an FCC I still feel canceling was our smartest move.for our situation. #1. The cruise line canceled California and Mexico sailings on its Ruby Princess ship as well as Caribbean sailings on the Caribbean Princess through Aug. 21. Refunds will not be given for no-shows, nor will partial refunds be given to passengers who choose to disembark a sailing early once it is underway. Cancellations. Travelers who haven't yet made their final payments are eligible to receive full refunds to their original form of payment. That's where Cruise with Confidence comes in. I suspect that cruise went wonderful for most passengers. Daily gratuities are not included and are added to your onboard account each day. Princess Cruises cancellation policy states that Future Cruise Credits (FCC) are non-refundable and non-transferable. 03. 'Cruise With Confidence' I picked it up from previous poster . This program also covers guests during their cruise, including lost or damaged luggage protection, emergency excess medical expenses and emergency evacuation, and trip interruption coverage which provides pro-rated refund if illness interrupts the cruise and extra costs associated with trip delays or interruptions. Princess will refund the cancellation fees (up to the full value of the cruise vacation) if you have to cancel your trip because of a specified reason such as illness, injury or death of yourself, a traveling companion or either of your immediate family members. I was refunded all but about $500 to my credit card within a few days. Q: Does PVP cover my medical expenses if I get COVID-19 during my cruise?A: Yes, PVP provides reimbursement for eligible medical expenses for any illness, including COVID-19. I thought I read somewhere it was only until April 2022 to book something. "Currently, we are providing guests with cruises booked through Jan. 31, 2022, who may want to consider sailing at a different time, the option to rebook at a later date or receive a full. Need help? The Carnival-owned cruise line is informing guests of cancellations that impact two ships. Celebrity waived the cancellation fee on that one. Hopefully folks will continue to update this thread with how and when they canceled, what was refunded, and what went to their credit card and what went toward a FCC with an expiration date. Sail through your vacation with less to worry about. Princess Cruises is an American cruise line owned by Carnival Corporation & plc. Cruises with Princess include your food, accommodation, and entertainment. The final ship in the fleet to resume guest operations will be Sapphire Princess out of Los Angeles on September 24, 2022. With the complexities of international air travel and border closures, it is with a heavy heart that we have to continue to cancel select cruises. For pre-cruise support, please use our Live Chator call us at 1-800-PRINCESS(1-800-774-6237). Princess will refund the cancellation fees (up to the full value of the cruise vacation) if you have to cancel your trip because of a specified reason such as illness, injury or death of yourself, a traveling companion or either of your immediate family members. LauraS I thought there was a new number for us to call! One of the most common questions we hear from our guests is, Should I buy travel protection? If you want to spend more time relaxing and less time worrying about the unexpected, the answer is yes. So now we have been canceled again. //

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