arriva customer service

Very comfortable. Resolver is free. This is a multi-location business. Snapshot; Why Join Us; 378. Wondering how much are the cheapest Arriva bus ticket? Staff was not speaking english in Veli Losinj, which was not really practical but everything went well. *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. By continuing to browse this website you are agreeing to accept our privacy policy which includes the use of cookies to analyze and improve our marketing efforts. Search for the company you'd like to call. Find nearby departures, local service updates and more. Explore Arriva Customer Service Representative salaries in London, England collected directly from employees and jobs on Indeed. We were told we were booked into **** and **** on the Nieuw Amsterdam which are adjoining rooms. Based in Sunderland, England, Arriva is a major transportation provider in the UK. Jobs; 76. All product, news and changes in the site will be showed for your region. Unrivaled travel products, including cruise, Unlimited reward and loyalty currency options. 866-871-9336. There are multiple ways to contact Arriva customer service. Need to get in touch with us? Easy booking system and although I do not speak Croatian I was able to communicate easily with bus driver. Once our customer service team has been made aware of any complaint they will send the full report to the local depot manager. Please contact our Customer Services team anytime from 8am - 5pm Monday to Friday who will be happy to assist you. Click on the name of the company and have us do the work for you. Arrivia is the largest stand-alone travel loyalty provider in the world. Learn about Arriva culture, salaries, benefits, work-life balance, management, job security, and more. Busbud is an authorized Arriva ticket seller. Or maybe you want to tell us about your experiences with our services? Reviews from Arriva employees about working as a Customer Service Representative at Arriva. Open your web browser and sign up for DoNotPay. For some reason I feel very much not trust icruise.com or arrivia.com (why is arrivia has my info from icruise.com to contact me). So I called customer service on next business day of 10/31/22. Purchasing tickets in advance was the most reasonable price available. This way, sub-standard customer support doesn't result in you being left empty-handed. Contact - Arrive Contact Us Sales We'd love to talk about how we can work together. The driver was excellent . The location for the bus pick up in Vodice must be changed immediately to the main bus stop, as anyone else would have missed the bus entirely. Instead, theyre full of the info you need to get things sorted. When we challenged the driver and assistant as to why they didn't stop at the first bus stop they ignored us and stated they didn't need to stop there. Waar. Horrific service. If you are calling from Germany, the number is 01801 003551 (calls cost 3.9 cents per minute). Contact our sales team Help/Support Our support team is always ready to help. 3.3. I paid $600 per cabin on credit card. Simply show your ticket on your phone along with a valid photo ID to board the bus. Our award-winning collaborative culture of delivering excellent customer service, custom-branded solutions and innovative technology is like no other in the industry. I could not take the busy after all, because it was more than 50min late to arrive and I had to take taxi in order not to miss my flight! Need to file a complaint? Zero information on Zadar Bus station about delays or departures. we had to run everywhere and nearly missed the fly. Not what we asked for at booking. Based on 9 salaries posted anonymously by Arriva Group Service Controller employees in Worcester Park, England. Everything worked out perfectly. 302 - A wing, Eureka Tower Mind Space Need to contact Arriva customer service? Reviews; 1K. Arriva Bus Help Portal Who can I contact if I can't find my answer on the website? We have helped over 300,000 people with their problems. Monday to Thursday from 08:30 to 14:00 and from 15:00 to 17:00. 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By law, you have the right to request a refund for delayed or cancelled trips. Will Arriva Customer Services speak to my Insurance Team or Solicitor in the event of an accident? Photos; 20. Sit back and relax while we do the work. We give companies the tools they need to incentivize sales, deliver valuable rewards, market-personalized, relevant offers and encourage member participation. DoNotPay is the perfect tool for solving problems and getting things done. No, there is no WiFi on Arriva. Your experience on this site will be improved by allowing cookies. UK, Tel: +44 (0)191 520 4000 In addition, I was charged a $99 membership fee per cabin (x2) for their rewards program; at no point was this fee discussed or disclosed to me at the time of booking. The only things that could be improved is to have the toilet and the WiFi working. If you have a lengthy complaint to make and would like to mail it in,send it to: Any time that a company like Arriva fails to deliver the services that you've paid for, you can count on DoNotPay to help. There are many ways to contact us: Fill out our Customer Services contact form Phone our Customer Services team Friday from 08:30 to 14:30 h. Tel. Bedrijfsreviews. Begin van hoofdcontent. Arriva North West. More description about the location of the bus is needed. Even if you are looking for any specific details for your arriva medical customer service, the online reviews can get you covered. Contact Us | Arriva Bus Contact us Whether you want to find out about fares and offers, check current timetables, contact the press office or make a commendation or complaint - we're here to help. Data will not be transferred to third parties except legal obligation. Arriva salary trends based on salaries posted anonymously by Arriva employees. Arriva Bus Help Portal With Resolver you can send your case to key ombudsmen and regulators including: Resolver is not affiliated to, linked with or otherwise endorsed by Arriva Bus. We paid as we were really upset and then he told us to get on another bus as we were causing trouble even though it was the last bus. Revolucion 356-60 piso Salaries; 4. For services outside London Arriva Customer Services, FREEPOST ANG 7624, Luton, Bedfordshire, LU4 8BR. Our Customer Services hotline 0344 800 44 11 is open on Monday to Friday between 8am and 5pm. What should I do if my bus driver is rude to me. 2023 Resolver Consumer Online Limited. I committed over $5,000 to a cruise last April based on their agent's assurance that three free perks were included in the package . all our trip plan was messed. Unfortunately, it isn't always easy to get in touch with a live support person when contacting companies like Arriva. For more than 25 years, we have powered travel loyalty and rewards programs for some of the worlds most respected cruise, hotel, resort, and financial brands, including American Express, USAA, and Marriott Vacation Club. Driver forced us to pay for travelling with luggage even though ticket says this is included. Busbud is proud to partner with Arriva and to offer Arriva services to travelers all over the world. How BBB Processes Complaints and Reviews, Better Business Bureau Serving the Pacific Southwest. All new members of the program will receive a welcome gift - 4.70 points on your account readily available. You will receive your e-ticket by email when booking on Busbud. Get started now by subscribing to DoNotPay. We help businesses sell more to their customers by providing incentives, irresistible travel discounts and inspiring memberships. The Best Way to Contact Arriva Customer Service. Arrivia powers some of the most iconic names in travel, hospitality, and financial services. This business is in an industry that may require professional licensing, bonding or registration. The journey was efficient and well organised, only delayed by the passport control process. Note that train tickets sell out, Arriva and other operators generally charge a lot more for last-minute tickets or for tickets bought in person. Arriva plc. When taking the bus with Arriva, you will be able to enjoy Standard seat. We are recognized as a global leader in business, across our industry and among our suppliers. Luckily, with DoNotPay, you can easily jump to the front of the Arriva phone queue. 5 passengers total in 2 cabins (3 and 2 respectively). She said iCruise would see to it that we got the adjoining rooms and we would speak in one weeks time. What salary does a Customer Services & Support earn in your area? Registered No: 347103, Arriva plc 320 vacatures voor Customer Service in 8251 Dronten op Indeed.com. Want to help others get their issues sorted fast or see the latest updates about how Resolver can help you? Take advantage of available Arriva bus coupons in order to get discounted Arriva fares. With our coverage of all available Arriva bus lines, we make sure you are able to get to where you need to be. Salary estimated from 10 employees, users, and past and present job . inquiries@arrivia.com 3.3 out of 5 stars. Timetable is not followed at all. Theres no jargon in our rights guides. Easily compare and book your next trip withBusbud. This is a sure way to escalate your complaint so that an acceptable response is received. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. Best and worst companies at resolving issues. The whole process should take no longer than 10 working days. I was told I was booking adjoining rooms **** and **** at $1399/pp for first two passengers in each cabin and $799 for the third, plus taxes and port fees. Inloggen. Our Customer Service is open from 6.00 to 23.00 on weekdays and 7.00 to 23.00 on weekends and public holidays. Here's how you can use DoNotPay to skip Arriva's phone queue: That's it. Arrivia is the largest stand-alone travel loyalty provider in the world. . Seats recline a lot which is great for sleeping. Help us to personalise your experience on Arriva Bus by setting your default location. Im shocked that this behaviour is allowed. Please check with your phone provider if you are unsure about how much a call will cost. All rights reserved. It was an awful experience. Urtinsa, 28923 Alcorcn (Madrid ) or calidad@arriva.es. We were directed by the staff to the misleading bus stop (old one). It's quick, easy and totally free. Admiral Way Get weekly updates, new jobs, and reviews. Businesses throughout the world are increasingly using automated chatbots and virtual phone assistants to field customer service requests. Contact our PR team Read the latest news in our newsroom 2023 Arrive Reviews from Arriva employees about working as a Customer Service Representative at Arriva. We offer businesses added benefits that help attract new employees and retain existing ones through travel reward programs. There you can find answers to questions about departure times, where to find timetables, whether you can travel with your bike and many other things. Get started now and lets get this sorted. Customer Service Representative yearly salaries in London, England at Arriva. Comfortable bus. Relatively comfortable and clean. Then ************* called back on 11/3/22 to tell me adjoining cabins on this cruise are now too expensive and iCruise cannot absorb the costs! We help businesses with membership groups provide travel solutions that engage their members with personalized marketing and branded customer service capabilities. Contact Us. Book cheap Arriva bus tickets online, find schedules, prices, bus stations locations, services, promotions and deals. Can I make a complaint on behalf of someone else? Other common reasons for contacting Arriva customer support include. Overall a great experience to get around. Media inquiries USB ports for charging. Then like us on Facebook and follow us on Twitter. Follow. BBB Business Profiles may not be reproduced for sales or promotional purposes. Toll-Free (888) 320-4234 Get support with your motor insurance right away Our online assistant is the quickest way to get in touch It can answer questions about your policy If you need to call, it points you to the right phone number Ask our online assistant For the best way to get in touch with us, choose from the options below I contacted Arriva customer service asking for a refund but they refused, even though they agreed that the cancellation was for 'operational reasons'. Outlets for charging at every row. Arriva Main Customer Service Number. I arrived the station 40mins before the departure but waited at the wrong side of the station and almost missed the bus. Arriva help - frequently asked questions about Arriva. Check in and out with your contactless debit or credit card, Carefree flexible travel with Arriva Flow. You may change your settings at any time or accept the default settings. Alwaysclose to you. Accordingly we missed our bus (which was anyways late over an hour!). Salarischeck. We were nervous about doing it this way but wanted to be sure that we had our seats at the specified date/time. We had to go back and buy tickets for another bus and we're 1 and half hours late to Zadar. BBB reports on known marketplace practices. Travel programs that help you grow Both drivers were polite and helpful. Below you will find many ways to come in contact with us. User reviews from travelers who booked their tickets with Arriva. horrible experience I have to say. Find out with Busbud's extensive list of Arriva fares. You can capture more of their travel spend by becoming the go-to resource for every aspect of their trip, again and again. Arriva Bus (UK) Reviews | Read Customer Service Reviews of www.arrivabus.co.uk Vehicles & Transportation Arriva Bus (UK) Arriva Bus (UK) Reviews 2,217 Bad 1.2 VERIFIED COMPANY www.arrivabus.co.uk Visit this website Sort: Most relevant C. C.F 17 reviews GB A day ago Just seen the news that Arriva is Winter opening hours. With its Chargeback Instantlyproduct, DoNotPay can instantly submit a refund request or initiate a chargeback on your behalf. The next day, I began to get harassing emails from *************** repeatedly threatening to have canceled our reservations. There was a special going on so only 50% of the normal deposit was required per room. If available, we recommend bringing a battery pack to keep your devices charged during longer bus rides. You can call our Customer Service team or contact us through the chat, WhatsApp, Twitter or Facebook. What could we do to improve your experience travelling with Arriva? Avoid paying for tickets using the app. Horrible staff; not friendly, dont speek English and a bit arrogant. The legitimacy of the processing of your data is your consent granted by marking the corresponding box. Upload je cv. 912 260 418. Im really upset as we did absolutely nothing wrong and barely said two words and got shouted at and demanded money of. You can call our Customer Service team or contact us through the chat, WhatsApp, Twitter or Facebook. Interviews; Arriva Customer Service Representative yearly salaries in the United Kingdom. Bus driver told me it was incorrect bud and wouldnt let me on, I found out later that it was the correct bud, I had to buy a new ticket because of the unhelpful staff, I've bougth ticket to Starigrad but when I was at bus station driver told me that he dont go to Starigrad and it's other destination. Corporate Headquarters Save time by comparing all your bus travel options in one place. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. Don't worry, the bus will make stops during your bus trip so that you can stretch your legs, use the toilet and get some snacks. Arriva Number for Lost Items. Malad West Mumbai - 400 063, 58 Kingston Drive This is a great way to save time and avoid a lot of extra and unnecessary frustration. Well always be on hand with guidance and support to help you get the results youre looking for. Resolver can help you send your complaints to Arriva Bus. 378 reviews. The best way to spare yourself the hassle and stress of dealing with virtual phone assistants, automated chatbots, and other systems is by using DoNotPay. You are already subscribed to this newsletter. Bus was crowded. Well guide you through the process. BBB is here to help. You can join the Arriva loyalty program via the Arriva Croatia mobile app, through the website or by filling out the application form at the Arriva ticket office. Current departure times Scheduled services Diversions and obstructions Railway construction Additional transport services Traveling with a disability Travelling with a bike, pram or stroller Season tickets and tickets (E-)tickets Season tickets OV-chipkaart OVpay Travelling with children Arriva Flow Service & contact I have a question Your bus was 15 minutes early to the bus stop and didn't even stop for us!! The fact that the bus arrived on time at the beginning and end is very important to us . Contact Arriva Bus customer service Resolver can help you send your complaints to Arriva Bus. Vacatures zoeken. Find your contact For corporate enquiries, we can be contacted via the details below. Tight schedule? We bought two tickets which included luggage and as soon as we got there the driver said you have to pay for me for the the luggage or else youre going to cause trouble and when we said we thought luggage was included, him and his colleague started shouting at us and name calling us for being English. Contact Arriva Bus now Resolver is not affiliated to, linked with or otherwise endorsed by Arriva Bus. arrivia vacations India pvt Ltd San Pedro de los Pinos, Benito Jurez, 03100 Ciudad de Mxico, CDMX, Mxico. Dedicated customer support 24/7. (602) 308-1973 Primary Fax (602) 395-6695 Other Fax Phone Numbers (877) 724-2628 Other Phone (800) 471-8029 Other Phone (866) 728-1177 Other Phone (800) 571-4169 Other Phone (602) 308-1989 Other. worldwide itineraries across all categories, global airlines in all commercial markets, global pick-up locations from major suppliers, curated resorts and hotels from major suppliers, unique experiences and tours by trusted partners. In contrast to Macclesfield and Winsford, Arriva Midlands notes that the proposed closure of Oswestry depot will leave customer journeys "largely unaffected." What it describes as the "main" services at Oswestry will transfer to other Arriva depots in Shrewsbury and Wrexham, although five tendered services operated on behalf of . When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. Servicing more than 14 different countries, this agency operates as three separate divisions that include Mainland Europe, UK Rail, and UK Bus. Driver charged extra for luggage. According to the provisions of the Personal Data Protection regulations, your personal data will be processed and incorporated into a processing activity, in order to be able to send you our newsletter and information about our services. The agent told me that the cabin assignment had not been changed despite what *************** had told me in her emails. Bus was late. Discover how our travel solutions can help your business thrive. The journey also took 45 minutes longer than expected. We are happy to help. I bought 2 bus tickets using the Arriva App. To make a complaint, please contact our Customer Services team by clicking here . 0344 800 44 11. If contacting Arriva customer service through the normal channels doesn't suffice, you can always contact the company's head office. For TfL-contracted services in London only Arriva Customer Services, FREEPOST ND 6721, London, N22 4BR. A few phone calls later I learned that he is in the **********.It took 4-days and never get back to me and the info that i can get from online. Busbud is proud to partner with Arriva and to offer Arriva services to travelers all over the world. Marketing services offering personalized experiences that boost member engagement, redemptions and loyalty program participation. If you are calling from Belgium, the number is 0800 79961. Uxbridge, Middlesex, UB8 1EX, Av. DoNotPay will let you know the instant someone picks up so you can talk to a customer support representative without having to spend a second waiting on hold. View our cookie policy here. Inloggen. London. I did not really enjoy Arriva Medical due to we were calling the same patients over and over again (typically once or twice a month) offering them products like a back brace, heating pad, knee brace, or erectile dysfunction pump. Autobus nie zatrzyma si na wskazanym przystanku i odjecha nie zabierajc nas. A bus operator in the North West. Desplzate de forma segura, cmoda, sostenible y todava ms asequible! Extensive travel options that easily integrate with your existing platform to drive sales and increase program value. Whether you need help getting in touch with the Arriva customer support team or want to find agencies to help with your unpaid bills, DoNotPay has got you covered. Datum geplaatst. Registered in England. SR3 3XP Doorgaan naar hoofdinhoud. Customer Reviews are not used in the calculation of BBB Rating. There are no meals or snacks offered on Arriva buses. Ask your question through WhatsApp Contact us through Twitter or Facebook Call Arriva Write to us Have you suffered a mishap or accident in one or with one of our vehicles? When I received email confirmation, there were two issues. You could be waiting for hours for the opportunity to submit your complaint. This business offers travel products and services. You can use DoNotPay to quickly get in touch with customer service teams from. All product, news and changes in the site will be showed for your region. You can compare prices, amenities and times by searching for a route. Simple! Our world class team of experts is always here to help. No, Arriva buses usually don't have a toilet on board. The initial investigation will take 5 working days to complete and once customer service have received this response they will attempt to respond to you as soon as possible. Users who replace their existing A-card with the Arriva loyalty card will . No, you don't need a printed ticket when traveling with Arriva. BBB Business Profiles are subject to change at any time. By continuing to browse this website you are agreeing to accept our privacy policy which includes the use of cookies to analyze and improve our marketing efforts. If you rely on paid transit to get to or from work or school, having a bus, train, or tram arrive late can upset your entire day. Welcome to Arriva UK Bus. Most UK consumers are already frustrated by the time they start reaching out to customer support teams. Arriva's customer support team can assist you with lost items, late arrivals, rude drivers, and more. What is arrivia? They will investigate the issue and provide customer services with an official investigation result. Customer Service Representative (Former Employee) - Phoenix, AZ - April 6, 2016. Dedicated customer support 24/7. 1 Customer Services & Support Salaries provided anonymously by Arriva employees. For more than 25 years, we have powered travel loyalty and rewards programs for some of the world's most respected cruise, hotel, resort, and financial brands, including American Express, USAA, and Marriott Vacation Club. You can be certain that youre talking to the right person at the right time. Busbud is an authorized Arriva ticket seller. We're happy to help. Booked two adjoining cabins on Holland America 9 day ********** Cruise package departing 6/4/23 out of ********* through iCruise with agent *************************** on phone 10/28/22. 08/29/2022. Busbud provides you with Arriva phone number so you can easily reach out to them. E-mail: enquiries@arriva.co.uk. Given just how large this company is and the vast number of people and locations it serves, it's important to contact the right customer service team for your circumstances and needs. If you've recently had a problem during one of your Arriva trips, contacting Arriva customer serviceis an important step towards getting the help or compensation you need. Once our customer service team has been made aware of any complaint they will send the full report to the local depot manager. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. So I lost 25 euros and went to ither bus to Zadar (and then to Starigrad). To make a complaint, please contact our Customer Services team by clicking here. Your experience on this site will be improved by allowing cookies. Waiting for hours in a phone queue to connect with a live Arriva customer serviceagent will only add to your ire. Monday to Thursday from 08:30 to 14:00 and from 15:00 to 17:00.Friday from 08:30 to 14:30 h. If you have lost an object on our buses, at Arriva we help you find it. As a result we reached Dubrovnik 3,5 hour later almost at midnight so our evening was ruined. Scottsdale, AZ 85254 General inquiries Arriva. Nuevos descuentos para el transporte pblico en 2023! Customer Service Representative 2 salaries. Arriva Bus Help Portal What is your complaints procedure? This highly capable, AI-driven robot lawyer is designed to help consumers save time, save money, and take care of their most complicated and frustrating tasks. To contact us about local bus and train services, please use the 'Contact us' facility on our local websites accessed from the dropdown below. This information was not present when booking the ticket. Bus not coming at all, allegedly because an accident on the road. To exercise your rights of access, rectification or deletion, limitation of your treatment, portability and/or opposition, you can contact the data controller: ARRIVA SPAIN HOLDING, SL, C/ Fraguas 27 Pol. Conveniently search for Arriva bus schedules and Arriva prices to choose an option that best suits your needs. With arrivia, you can harness the emotional power of travel to attract new customers, members or employees while engaging existing ones. First, we had been booked into the wrong cabins. Job Title. The bus stop and drop off point at Bakar was on the highway, with no safe route to walk to the city. Plan your bus journeys with our journey planner, check timetables and ticket fare prices, buy tickets, and track live buses in real-time across our UK network. Average salaries for Arriva Customer Service Representative: $34,416. Resolver is a completely free complaint-resolution tool that puts the British consumer directly in touch with the customer service providers who can resolve their complaint. On a budget? By providing you with all the tools and contact details needed to raise and manage your complaint, we put you firmly in control of your issue. What is the depot disciplinary procedure? As a matter of policy, BBB does not endorse any product, service or business. Arriva plc. No, there aren't any power outlets or USB plugs on Arriva. However, if you'd rather complain directly, you can use the above address to contact Arriva Bus. For corporate enquiries, we can be contacted via the details below. We recommend arriving early and communicating with the Autobus Statzione ticket staff at your preferred city (ours was Trieste) to make sure you know where to actually find the bus at the appointed time. press@arrivia.com I immediately emailed our agent and made her aware of the error and asked for her to resolve the issue. I gave ***** some requirements to look for but never satisfied my need and mid-understanding from his part. Unfortunately, it is impossible to travel with a pet on the bus or in the hold of the bus with Arriva. Seat assignation wasn't adhered to. Bus was 1 hour late .. which turned an already 8 hour ride into 9 hours :(. BBB Business Profiles generally cover a three-year reporting period. Afgelopen 24 uur; Afgelopen 3 dagen; Afgelopen 7 dagen; The data provided will be kept for the time necessary to comply with legal requirements and to determine the possible responsibilities that may arise from said purpose and from the processing of the data. The wifi didnt work and I got charged a small amount extra for putting one small item of luggage underneath. Lots of stops for restroom breaks. Our brandable travel booking platform rewards loyal members, incentivizes new sales and creates revenue channels. Our travel privileges booking platform allows you to generate new revenue to support your business goals. Bad Customer Service. General inquiries inquiries@arrivia.com Media inquiries press@arrivia.com Corporate Headquarters Phone: (602) 749-2100 Toll-Free (888) 320-4234 DoNotPay can help you bypass the phone queues of more than 10,000 businesses. Weve helped millions of people find a resolution.

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