citalia manage my booking

Alternatively, call one of our Personal Travel Plannerson01293 212158*for assistance. At Citalia, we are committed to working with trusted partners and making sure that their hotels meet our standards to give you the peace of mind that you can holiday safely. Citalia is a trading name of Specialist Holidays (Travel) Limited, which is part of the Travelopia Group of Companies. Take a look at our latest offers and start saving on your next luxury holiday today. Multi centre holidays in Italy allow you to experience more of this beautiful country in one trip. This tour of Tuscany covers the regions highlights including Florence, Siena and Pisa. Our experience and expertise, together with our attention to detail and personal touch, really does make us the leading Italian holiday specialist. Start with a few days in the Renaissance city, Florence, before heading to the coast for a relaxing break by the sea. We cannot accept liability for information, however obtained, from outside sources such as independent third party websites. Keep informed of current travel health news by visiting https://www.fitfortravel.nhs.uk For further information, please visit our "Travel Aware" information page at https://www.citalia.com/travel-information/travel-aware. If you do not receive an ATOL Certificate then the booking will not be ATOL protected. There may, however, be exceptions and we will confirm tickets as soon as possible. Keep informed of current travel health news by visiting https://www.fitfortravel.nhs.uk For further information, please visit our "Travel Aware" information page at https://www.citalia.com/travel-information/travel-aware. Our experience and expertise, together with our attention to detail and personal touch, really does make us the leading Italian holiday specialist. Kitchen facilities: Where provided, these will normally consist of a minimum of 2 gas rings or electric hotplates, a refrigerator, cooking utensils, crockery and cutlery. Half board, Full board and All Inclusive is often based on a set menu, buffet or meal voucher system. Make the most of your trip abroad, get proper insurance and check out the Foreign, Commonwealth & DevelopmentOffice website atwww.gov.uk/fcdoto find out in a flash how best to avoid trouble. Public holidays and religious festivals may also affect the availability of resort and hotel facilities. These are covered by our Booking with Confidence terms and conditions. Explore one of the worlds most glorious cities before heading to Italys largest lake. Our offers include room upgrades and board upgrades. Should it be necessary for us to amend or cancel an accommodation only booking we cannot accept liability in respect to any costs you may incur in respect of any other service or product, including flights, you have purchased independently of Citalia. For more on security, local laws, plus passport and visa information, see https://travelaware.campaign.gov.uk/. *Based on group B, 7 day car hire. Our experience and expertise, together with our attention to detail and personal touch, really does make us the leading Italian holiday specialist Ask for Quote Request a Brochure In the north of the country its all about stunning scenery, with the majestic Dolomites and mountain-backed lakes. Extra Leg Room seats are not available to pre-book on all airlines. Please note that for any adhoc tickets such as operas, sporting and theatre tickets, an administration fee of 25 plus agency charges is added to the price of your ticket for this service. As a partner in the Know Before You Go campaign, we are working with the Foreign, Commonwealth & Development Office to do all that we can to help British Travellers stay safe overseas. All of our Italy tours are exclusive to Citalia and have a maximum of just 18 people per tour. Whenever vegetarian meals are requested, this request will be passed on, however, we cannot guarantee their provision by hotels or airlines. Only CAA approved seats are allowed on the aircraft and it is essential to check in early and bring the operating instructions. Our ATOL number is 0285 and our ABTA number is V4068. Unlimited mileage Collision Damage Waiver Airport Tax City Surcharges Theft protection (not waiver, see below) Local taxes and VAT (at 21%) Vehicle License Fee, Deposit (you will be required to leave an imprint of a credit card on pick-up, please note that the person in whose name the vehicle is booked must be the person whose credit card is used) Garaging, parking, petrol and traffic fines Baby/child seat One-way fees Additional Insurances and Waivers Special equipment Supplement for drivers aged 25 years and under (payable locally) Personal Accident Insurance Additional driver charge. Key Rights under the Package Travel Regulations, Travel with Confidence page for full details, https://www.citalia.com/travel-information/travel-aware, www.citalia.co.uk/about/terms-and-policies/terms-and-conditions/. But ATOL protection does not apply to all holiday and travel services listed on this website. Private transfer means sole use of the vehicle, which may be a car or mini-bus. However, on occasion the pre-bookable price may be slightly higher than that paid locally overseas due to exchange rate fluctuations and in order for us to secure places on some of the more popular trips. Explore Italys glittering waters, tranquil towns and historic cities on this guided tour. These are covered by ourBooking with Confidence terms and conditions. Forms are also available to download from the Department of Healths website: Laws and customs of the countries you visit can be very different to those in the UK. Well help you navigate the top sights and attractions of this wonderful island. Toscana Resort Castelfalfi is a five-star resort located in a idyllic setting in the heart of the Tuscan countryside, offering great facilities and attentive service. Cancellation charges at 100% will apply once the tickets are confirmed, even if they have not been issued. Orient Express: Your cabin will have a washbasin, and toilet facilities are located in the corridor. Seats with extra space can be pre-booked on a number of airlines for an extra charge. Book our Venice, Florence and Rome multi centre, and visit the three biggest stars of Italy. The UK has recently adopted the European Health Insurance Card (EHIC). Our experience and expertise, together with our attention to detail and personal touch, really does make us the leading Italian holiday specialist. The tourist office for your chosen destination can provide details of such events, and other information. Please note that we do our best to maintain prices of excursions at the same level as is payable locally. If you are 16 or over and haven't yet got a passport, our recommendation is that you should apply for one at least 6 weeks before your holiday. NB our liability starts and ends at the UK airport, station or port of your departure and arrival (excluding any arrangement that Citalia have not booked on your behalf), Consequential loss not directly linked to the pre-paid contract, Transfers between Gare du Nord and Paris Bercy stations in Paris or between stations and hotels in Paris, Charges made by hotels for sun-beds, tennis courts and any other activity or equipment, Refundable deposit for villas, apartments and car hire (where necessary), Any charges levied for an infant's cot or food, Any local charges, which may change without notice, There are strict rules about bringing prohibited food items, such as animal products, back into the EU even if they are meant for personal use. Eight day tour with an insight into one of Italys most stunning regions. Booking reference number *. Triple rooms: When 3 people share a room this is usually on the basis of adding an extra bed, (which may be a fold up bed), to a normal twin room and may be rather cramped. Breakfast may be 'continental' where extras such as eggs, bacon and fruit juice may be available for an additional charge. Any facility not confirmed nor prepaid for in the UK but provided locally, at your request, must be paid for at the hotels rates and Citalia cannot accept any liability for this. Allow us to help you filter through our best holidays based on your desires and needs. For online and telephone bookings, once your booking is confirmed by us, you will receive your confirmation invoice via email within 5 working days. In that case, a My TUI account can also be useful: complete your profile to speed up the booking process, or save your favourite holidays. If you do not receive an ATOL Certificate then the booking will not be ATOL protected. You'll need to have your Booking Name, Booking Reference Number, Valid Passport and Credit Card Details on hand to complete all of your check-in details. The discount will be included in the final price of your holiday and applies to all new package bookings for a minimum stay of 7 nights in total, made between 15 December 2022 and 5 March 2023 inclusive, for travel between 15 December 2022 and 31 October 2023 inclusive, based on 2 adults sharing a room. 'Sitting together' may mean across the aisle or one behind the other. As a tour operator we are obliged by law to print the official category awarded to the properties featured in our programme. You will be liable for any additional costs incurred. Most hotels do not provide towels for use on the beach or at the pool. Having a car at your disposal gives you the freedom to explore Italy and go wherever you please. Failure to do so may result in you being denied boarding or refused entry to your destination. We've been helping our customers to discover the very best of Italy for 90 years, **Please note that currently our lines are extremely busy. This website will provide you with information on the protection that applies in the case of each holiday and travel service offered before you make your booking. Combine two of Italy's stunning lakes all in one trip. Well help you navigate the top sights and attractions of this wonderful island. We will provide you with financial protection for any package holidays you buy from us that do not include travel by air by way of a bond held by ABTA. In some Italian hotels a shower facility is provided in the bathroom, but without cubicle or curtains. Follow us on Facebook also to keep up to date with everything that is new in the world of Citalia search Travelopia for Agents We will provide you with financial protection for any package holidays you buy from us that do not include travel by air by way of a bond held by ABTA. Occupancy: Only those guests whose names appear on the Citalia confirmation invoice & accommodation voucher may occupy the apartments or villas. (i) Villas: On arrival at the villa your credit card details will be taken by our concierge or the villa owner/manager in lieu of a cash deposit. If tickets are booked on a clients behalf, an administration charge will apply and in some instances a pre booking fee is levied by the theatre. The resort and hotel descriptions will help you identify those which are stated to be in quiet locations and those which may not be (eg. The discount will be included in the final price of your holiday and applies to all new package bookings for a minimum stay of 7 nights in total, made between 15 December 2022 and 5 March 2023 inclusive, for travel between 15 December 2022 and 31 October 2023 inclusive, based on 2 adults sharing a room. All rooms contracted by Citalia have private wc, bath and/or shower. Toscana Resort Castelfalfi is a five-star resort located in a idyllic setting in the heart of the Tuscan countryside, offering great facilities and attentive service. Keep informed of current travel health news by visiting https://www.fitfortravel.nhs.uk For further information, please visit our "Travel Aware" information page at https://www.citalia.com/travel-information/travel-aware. If you do receive an ATOL Certificate but all the parts of your trip are not listed on it, those parts will not be ATOL protected. For further information, visit the ABTA website at https://www.abta.com. BOOK AND MANAGE OFFERS SUPPORT VOLARE gb - en. How are the flight sectors summarised in Manage Booking? Our ATOL number is 0285 and our ABTA number is V4068. Please see our booking conditions at www.citalia.co.uk/about/terms-and-policies/terms-and-conditions/. Download the latest Italian hotels and villas for your 2023 holidays, Start preparing your dream holiday with the help of Citalia's Italy Experts, Stay up to date and receive the latest travel news, offers and new hotels on our network. First class service when rebooking a holiday. For online bookings you will receive a booking request acknowledgement email the same day. Hotel views: When a room is described as having a sea view, this means that such a view may be obtained from it. For example, all the facilities in a resort might not be fully functional in early or late season. Find out more. A pool may be closed for maintenance, or air conditioning may only be available at certain times of the day and/or year. If you are refused check-in or entry to your destination because you do not have the appropriate documentation, we cannot guarantee a refund of unused components and will not refund any additional costs incurred. Our offers include room upgrades and board upgrades. Manage my booking FAQs Specify dietary requirements and request meals Enter or edit your contact details Provide passport information Add Frequent Flyer information Add On Business information Check in online 24 hours in advance Request and reserve seats in advance Check and purchase extra baggage allowances Should we incur additional costs, these will be recovered from you. The advice can change so check regularly for updates. Take a look at our latest offers and start saving on your next luxury holiday today. Explore Italys glittering waters, tranquil towns and historic cities on this guided tour. If you are a UK resident you are entitled to free, or reduced cost, state provided healthcare when visiting Italy. For more on security, local laws, plus passport and visa information, see https://travelaware.campaign.gov.uk/. Some of the flights and flight-inclusive holidays on this website are financially protected by the ATOL scheme. Charges are payable locally for any additional facilities including sunbeds. Kindly note that email address in the booking has to match with your email address registered as a member Hover your mouse on the booking you wish to link to your member ID. Download the latest Italian hotels and villas for your 2023 holidays, Start preparing your dream holiday with the help of Citalia's Italy Experts, Stay up to date and receive the latest travel news, offers and new hotels on our network. Our offers include room upgrades and board upgrades. Children under 16 years who were included on an adults passport may not travel unless accompanied by that adult. Citalia has been organising holidays in Italy for over 90 years, and with that comes a unique level of experience and passion for this beautiful country which we are excited to share with you. 01293 - Calls are charged at your provider's local or national rate. Manage your bookings. Eight day tour with an insight into one of Italys most stunning regions. Take a look at our latest offers and start saving on your next luxury holiday today. This romantic break takes you to some of the most enchanting locations in north eastern Italy. Booking with Confidence terms and conditions, Booking with Confidence terms and conditions here. *Save 100 per booking on any twin centre holiday and 150 on any multi centre holiday (a holiday containing 3 or more different hotel stays in the same booking). No food or baggage allowance is provided for children under two years old. out of sight. Where a hotel has a lift there may still be some steps to negotiate in or outside the hotel. If you book arrangements other than an ATOL protected flight or a package holiday, the financial protection referred to above does not apply. Some of the flights and flight-inclusive holidays on this website are financially protected by the ATOL scheme. Foreign, Commonwealth & Development Office and the NHS have up-to-date advice on staying safe and healthy abroad. Our contact centre is also available on 01293 765055. Tuscany is also home to Florence, with its distinctive Renaissance dome and world-famous art galleries. For car hire upgrades and further information please call us on 01293 839212* to book. Explore one of the worlds most glorious cities before heading to Italys largest lake. Opera and concert tickets can usually be reserved for you in advance and we can normally confirm tickets within a week or two. At the time of going to print British Citizens do not require a visa to visit Italy. Passports and visa requirements may change so you should check the up-to-date position in good time for departure and ensure you allow enough time to obtain a visa if required. Registered in England and Wales. Explore the iconic Italian cities of Venice, Rome or Florence and start planning your perfect break today.

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