clipper card balance refund
Please note that if you have a discounted card (senior, student, disabled), the Go Pass will not work on these cards. However, money added since then does not show on the account, as weve not used the cards. It can hold all transit passes, such as the SF University Pass for Muni, Higher Ed discount product for BART, Way2Go Pass for SanTrams or other products for all major Bay Area transit systems. At your request, we can mail you a new card with your balance restored, typically within 2 business days. endstream endobj 184 0 obj <>/Subtype/Form/Type/XObject>>stream For three bucks, just consider it a cheap souvenir. 2020, Metropolitan Transportation Commission. Add value, set up autoload, and check your balance! endstream endobj 218 0 obj <>/Subtype/Form/Type/XObject>>stream How can I cancel my card and get a refund? EMC If I'm reading the link correctly, you can't get a refund of the card fee, but you can get a refund of any unused balance of more than $5, although they charge a $5 fee. Yes, you can manage your account using the Clipper app and in your mobile wallet. Eligible Stanford affiliates should complete the Go Pass request form to request a Go Pass. The Clipper program, as a matter of law and policy, does not disclose Clipper account information to someone who is not the registered cardholder, unless Clipper has the cardholder's authorization to do so. H*2T0T341f& 0.749023 g For youth, seniors, people with disabilities and low-income adults. H*2T0T341f& If this happens at any time, please call Clipper at 877.878.8883 for a refund. EMC endstream endobj 195 0 obj <>/Subtype/Form/Type/XObject>>stream /Tx BMC EMC If do not tag on and/or off, you will be subject to citation. You can have multiple adult cards associated with a single account. Paper Tickets In order to have valid fare, Caltrain requires you to tag on and tag off before and after each ride. 0 { endstream endobj 193 0 obj <>/Subtype/Form/Type/XObject>>stream endstream endobj 217 0 obj <>/Subtype/Form/Type/XObject>>stream EMC safe parking at hotels near Oakland Airport?? Be creative, drill a hole in it and it makes a great memento key tag and you won't have to buy one of those expensive silly ones at a Wharf curio shop, Still have my Suica card. And Metro card. All Access Digital offer for just 99 cents! https://www.bart.gov/sites/default/files/docs/Clipper%20FAQ%20updated_1.pdf. New. I understand I need to buy a Clipper card for $3, where the Clipper card is the stored fare card similar to MetroCard in NYC or Suica in Tokyo. 0 0 10.1455 10.364 re H*2T0T3415Rf& EMC $15.29. 0 endstream endobj 200 0 obj <>/Subtype/Form/Type/XObject>>stream Tickets purchased with a credit card (there will be a small c on these near the magnetic stripe) will be credited back to the credit card which was used to purchase the ticket. endstream endobj 179 0 obj <>/Subtype/Form/Type/XObject>>stream I would love to consolidate all the cards into one card. Sign up for email alerts here >, *Visit the Angel Island page for ticketing options and FAQs.. . Please have ticket or Clipper (card or smart phone) ready when entering the fare gate or when boarding. Please note that, Caltrain has a proof-of-payment system for fare enforcement. Key Clipper information translated to Spanish. If the value of the order causes the value of the card to exceed $300, the order may not load and you may lose the subsidy, if applicable. What should I do if my card is lost or stolen? If unsuccessful, your Clipper card may be defective or damaged. 0 0 10.146 10.364 re It is not available to students or postdoctoral scholars at this time. Getting dinner in Oakland this Fridaywill I get robbed? Email clipper@bayareametro.gov. USF does not issue refunds for a lost commuter subsidy. This is one option for using up the funds on a paper ticket you own. For faster replacement, you also can pick up your replacement card at an in-person service location. Warriors Ferry / Chase Center Service Get it back from them when you plan your next trip to San Francisco. Refunds are only available to registered cardholders and are limited to cash value and unused passes and ridebooks. To apply, visit theClipper START website, call 1-855-614-9149, or emailhelp@clipperstartcard.com. 0 endstream endobj 191 0 obj <>/Subtype/Form/Type/XObject>>stream What can I do with an online Clipper account? Need to Order a Clippercard? Refunds, BART Treasury Department2150 Webster St.9th floorOakland, CA 94612. How can I manage the account on their behalf? Be sure to review the paper ticket fare chart at the station. BART's Treasury Department will no longer issue replacement tickets in order to reduce the use of tickets in the system. However, If your card is damaged, you will be charged $5 to replace your card (includes balance restoration) or $5 to refund your Clipper card balance (without card replacement). f Check with your favorite non-profit or charity organization to see if it accepts these small value tickets. The site navigation utilizes arrow, enter, escape, and space bar key commands. When you order a new card online, you can log in to your account and Clipper will automatically register your new card to your existing account. Some commuters have found that the Clipper card only works when the card is not next to their Stanford ID card or badge, and/or is removed from any plastic ID holder. /Tx BMC The Metropolitan Transportation Commission, as a public agency responsible for Clipper, is committed to operating its programs and services in accordance with federal . Registered cardholders can complete and sign a form authorizing another individual to act on behalf of the cardholder. EMC Only registered Clipper cards, are available for refunds. To request a transfer of cash value from one card to another, wait until you have received your Smart Pass Clipper card, then contact the Clipper Customer Service Center at 877.878.8883 (TTY/TDD 711 or 800.735.2929) to request they transfer your cash value to the new card. LhI6-DBnc*V6 TUkqdX}&0qX]=XMf.Kz/(& p 2020, Metropolitan Transportation Commission. OK to stay in Oakland for visit to San Francisco? If you get a new card in person, you can log in to your account and click on Register a New Card to add the new card to your existing account. endstream endobj 219 0 obj <>/Subtype/Form/Type/XObject>>stream Options to Oakland Airport from Union Square. Clipper charges a $5 administrative fee for processing a refund request; if your card does not have at least $5 in value on it, we cannot process your refund request. Please contact Clipper Customer Service at 877.878.8883 to request a refundwithout cancelling your card. H*2T0T341f& endstream endobj 174 0 obj <>/Subtype/Form/Type/XObject>>stream He started his journalism career as a sports editor in Iowa in 1975. 7.1 A Cardholder may request a refund of the remaining cash value on a Registered Card with a minimum $5 cash value balance by mailing a completed Clipper Cancellation Form, which is available at www.clippercard.com. You wrote about Clipper freezing accounts. This option helps you avoid paying for postage and is the most secure option. endstream endobj 182 0 obj <>/Subtype/Form/Type/XObject>>stream 0 S, endstream endobj 210 0 obj <>/Subtype/Form/Type/XObject>>stream endstream endobj 206 0 obj <>/Subtype/Form/Type/XObject>>stream Describe the situation, including your account information. Tab will move on to the next part of the site rather than go through menu items. endstream endobj 173 0 obj <>/Subtype/Form/Type/XObject>>stream Please contact Clipper Customer Service at 877.878.8883 to request a refund without cancelling your card . Learn more about Clipper on your phone. But the other way is get you $$ back is to understand why they charged $3 in the first place. If your card is registered, contact us so we can block your card from further use. Roadshow. That will show you the cost of each trip. My spouse, relative, or close friend needs help managing their registered Clipper card. Orders will not load if your Clipper card balance is negative. walk from 12th St. BART to Jack London square? How many people do not know and never retrieve their funds? bFrADhDwzeCJt>HJG()qCFY9Vq{$s? If you are participating in a special pass program through your employer, school or residence, please contact your program administrator for information about getting a replacement card. /Tx BMC A: Fire off an e-mail to clipper@bayareametro.gov. Each Smart Pass user only gets one replacement per calendar year. No service to Chase Center atthis time,stay tuned for updates. If you have a question, please call (510) 464-6841. Registration is easy, and its free. Pay With endstream endobj 183 0 obj <>/Subtype/Form/Type/XObject>>stream Then you wouldn't have to bother about a refund. All rights reserved. f Min of $5. endstream endobj 224 0 obj <>stream 0 endstream endobj 203 0 obj <>/Subtype/Form/Type/XObject>>stream 0.749023 g Otherwise, you will be logged out automatically. endstream endobj 175 0 obj <>/Subtype/Form/Type/XObject>>stream Learn more about Clipper on your phone. Key Clipper information translated to Chinese. How can I manage the account on their behalf? H237402VH2P0P04341Qf& If a Clipper card is not used for six months, it can be deactivated. 0 endstream endobj 194 0 obj <>/Subtype/Form/Type/XObject>>stream To find out more information about replacing an RTC card, please visit 511.org.Opens in new window. H237402VH2P0P04341Qf& We cannot give refunds for partially used passes or tickets. /Tx BMC EMC affordable hotels and dining near Fox Theater, Holiday Inn Express & Suites Oakland-Airport An IHG Hotel, Homewood Suites by Hilton Oakland-Waterfront. EMC The program enables employees to purchase up to $260 per month in transit expenses with before-tax dollars. How would you improve Clipper? Mail the ticket(s)toBART's Treasury Department. If you purchased your Clipper card from a retail location, confirm that the provider activated the card. Get a replacement and balance restoration for a damaged registered Clipper card or a defective Clipper card (damaged and defective cards must be . 0 endstream endobj 197 0 obj <>/Subtype/Form/Type/XObject>>stream How can I cancel my card and get a refund? The other option is a refund. Copyright 2023 Golden Gate Bridge, Highway and Transportation District. The ClipperCard is Salem State University's official identification card that gives you access to tons of resources on- and off-campus. If you forget to tag off, pay attention to the Clipper reader's beeping noise when you tag on for your next ride. hb``e``b Y8v $ _(f`ax!y[1igHee,t3mXP!u!Tf3l 3x.S(vOY73 Zl5r0; 4y 'gVlw?H65i\k|ZFKcE2.< I have a whole collection of stored value transit cards from many places! Yes, you can manage your account using the Clipper app and in your mobile wallet. There is a 50 cent surcharge per trip for paper tickets. endstream endobj 192 0 obj <>/Subtype/Form/Type/XObject>>stream Note: If you are requesting a refund for unused transit passes or tickets that were loaded to your Clipper card in error, cance lling your card is not necessary. Caltrain requires all Go Pass users to tag on before and tag off after each ride in order to have a valid fare. Get next-day replacement and balance restoration for a lost or stolen registered Clipper card (you must call Clipper Customer Service at 877-878-8883 a day in advance to have your old card blocked). QMU**Q=:F KbOsW|EVHJ]e5EA?2f6#A6?X6*OYRcSW)ku< i HJ|urMD.z6;_EFrAhZa9iwFOeFTvy.%lr4pT|_5Zg5S9n898Q>I> Golden Gate Ferry NO LONGER acceptsBlue and Gold tickets purchased online unless they werepreviously purchased for travel to Angel Island ONLY. Skip the side navigation menu and go to the main content. Go Pass users can request that the Go Pass be loaded on any adult fare Clipper card of their choice. Registering your card protects your card balance and allows you to set up an online account. EMC H*2T0T3415Rf& HD 0UR K(EP%xg:#6(=VU-zTqwn?p Your session is about to expire due to inactivity. !5r=m)x=t y j*U`Txxl]we%fhE6 v-`ci/]#z&-`F!T1=ynu>%pP #6@N!q4pw$YxJw6EJa=!RDN46lVMCfv3Ge]()m.
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