apple tv audio sync issues

This is happening across all of the live streaming apps. When the match frame rate is on some content has really annoying lip sync content. Everything was just fine before the 14.5 update and now it's a shambles. AppleInsider may earn an affiliate commission on purchases made through links on our site. Apr 28, 2021 8:35 AM in response to ashtv. The problem happens multiple times on every episode I play, currently NCIS. Please help. dfried1, User profile for user: I assume that going via the AVR first is a must for UHD content that is delivered by a player or local media server, so that you can use other formats like TrueHD / DTS etc? Benfeever, User profile for user: Really frustrating that this feature doesn't work. My device is set to auto update and is current. If I pause and immediately play it is resynced. In no time, our stories got picked up by the likes of Forbes, Foxnews, Gizmodo, TechCrunch, Engadget, The Verge, Macrumors, and many others. To start the conversation again, simply It either starts buffering, loses sync with the audio track or loses audio altogether. The audio sync issue is such that the audio appears to be AHEAD of the video, and as such, adjusting audio delay further through the soundbar isn't an option. I've run the wireless audio calibration multiple times (with my iPhone), reset and wiped the whole device, calibrated on different format modes, and it still isn't syncing. I miss Jobs era when things "just works" Airplay1 protocol is from 2004, it's totally unacceptable that after 17 years we experience a bug like this on a market release. I'm a techy who is particularly fond of Android smartphones. To fix audio and video sync issues on Apple TV, install the latest tvOS updates. I initially had it plugged into the AV Receiver but was having lip sync issues so plugged into HDMI 4 on the TV which allows for Dolby Vision. Really really unacceptable. There are at least 10 software engineers doing nothing but this audio network transport of the AppleTV. This happens on all devices. When I change to TV speaker (which runs through HDMI cable) sound is perfectly synced with video and no more glitch. Refunds, Airport Express 802.11n *WIRED* connected to Rotel RA-1062 ampli, ipad (ipadOS 15.0) streaming audio to Airport Express via Airplay (Rotel output audio) -> A/V in sync, ipad (ipadOS 15.0) streaming A/V to ATV4K (tvOS 15.0) via Airplay (TV output audio) -> A/V in sync, iphone (iOS 15.0) streaming audio to Airport Express via Airplay (Rotel output audio) -> A/V in sync, iphone (iOS 15.0) streaming A/V to ATV4K (tvOS 15.0) via Airplay (TV output audio) -> A/V in sync, ATV4K (tvOS 15.0) streaming audio to Sony Headphones via Bluetooth (Headphones output audio) -> A/V in sync, ATV4K (tvOS 15.0) streaming audio to Airport Express via Airplay (Rotel output audio) -> A/V out of sync, video judder and stutter. Complete mess. Thank you for posting in Apple Support Communities. However, plays fine on the actual server. Your iPhone and Apple TV are put through a series of tests that includes the playing of sound tones. Pausing it and resuming fixes the audio (as does exciting and going back in, or fast forwarding and rewinding/scrubbing). PLEASE FIX ASAP! If we watch a program through the cloud dvr, or on demand within the Spectrum app the audio sync issues are not present, the issue is only present when watching regular programming within the Spectrum app. For more information, please see our The sounds you hear when hovering over different apps lags significantly. tvOS 15, Sep 25, 2021 5:36 AM in response to aigars16. My workaround has been restarting the HomePods from the Home app on my phone. Now offering a wireless charger case, the popular earbuds feature the new Apple H1 headphone chip that delivers a faster wireless connection to your devices. Before I transmited audio to external yamaha ysp-5600 and everything was worked perfectly! Thanks to its large catalog of content, one can enjoy thousands of hours of video playback. So this seems to be purely related to the stream being played back from the Apple TV. Oct 9, 2021 4:52 AM in response to Ccastle84. Hi all, I've been having a lot of issues with audio sync between my Apple TV and my connected devices. Here's how the Galaxy S23 compares against the iPhone 14 Pro. After stopping the stream and starting it again the delay was a lot less, repeating this steps a couple more times actually removed the delay entirely. If I restart it, the problem is temporarily fixed, but after about 5 minutes of watching Netflix or hbo now, the audio will start lagging. My setup is: Apple TV > HDMI > Philips OLED TV > optical > Sonos Soundbar. Apple TV audio/video sync issues Lately I've been having difficulty with lagging audio to video syncing with my Apple TV 4K. Frustration quickly reigns when you're watching Apple TV content only to discover the audio coming out of your speakers doesn't match with the video. Really hope 14.5.1 fixes this. After upgrade to tvOS 15 airplay audio is out of sync. Here's how it compares to the 2022 13-inch MacBook Pro with M2. For example, commentators will be talking about the current play, and 30 seconds later, the audio skips backwards, and starts replaying audio from 2 minutes ago. Hes currently iMores lead on all things Mac and macOS, although he also loves covering iPhone, iPad, and Apple Watch. This doesnt typically occur with Disney plus or streaming movies from iTunes. PS. Oct 7, 2021 7:41 PM in response to dangregory. any proposed solutions on the community forums. 1-800-MY-APPLE, or, Sales and Anyone have a fix for the audio going out of sync-specifically I see it in the history channel app. Well, very happy with the sound but very disappointed with the audio lag. There are zero problems when using apps such as Netflix, Amazon, ATV+ directly on my ATV. On Apple TV: There's a long list of awesome accessories for Apple TV, including these three: Logitech Harmony Elite (opens in new tab) ($300 at Amazon). Right now I have connected my ATV straight to my LG CX using a HDMI 2.1 cable, and then from the LG CX out to my Samsung Q950A soundbar using eArc. For the past few weeks, many of them have voiced their concern that the Plex app is bugged with audio sync issues on their Apple TV. Frustrating indeed. Sync issue also appears to be pretty consistent across Netflix, Hulu, etc - so not just one platform. Fortunately, Plex has acknowledged the issue and assured its users that they are working on fixing it. Bigus_Phillus, User profile for user: The problem happens multiple times on every episode I play, currently NCIS. I think that Apple should address this issue in the next release: Airport is a proprietary protocol so they know it better than anyone else. Thank you for confirming there are no differences in audio formats with both setups. That said, we will keep an eye on the bug where some users face audio sync-related issues on Apple TV and other platforms while playing content on the Plex app and update this story as we come across any new information. At any time, you can reset and repeat the Wireless Audio Sync test. A new Apple feature likely to arrive this fall could let your iPhone fix Apple TV audio sync issues. Oct 4, 2021 1:09 PM in response to elmofles. Even more frustrating is that it is only some of my mp4s, not all, although they all have identical compression and format (as far as I know). Yes, that's happening on my M1 Mac, but not on my Intel Mac.Also, most CBS videos, but not all, appear to demand money to watch, even though I'm subscribed to Paramount+.Both of these symptoms started at the same time for me. Apple disclaims any and all liability for the acts, Please refresh the page and try again. Oct 7, 2021 7:55 AM in response to aigars16, Looks as if its been fixed in the publicly released TV OS 15.1, Oct 7, 2021 8:24 AM in response to Bryantrichar. Typically I make it a few minutes into a show before it starts. However, affected users may not have to wait for long as an upcoming tvOS update might address the audio out of sync issues. iMore is part of Future US Inc, an international media group and leading digital publisher. Until Apple officially releases iOS 13 and tvOS 13, the Wireless Audio Sync feature remains firmly in beta testing. Been having this exact same problem with my AppleTV 4K and two homepods. 1-800-MY-APPLE, or, Sales and I have run Netflix through my (smart) TV and had no problems with audio (its the same TV I have the Apple TV connected to). Before this, he worked in the technology field across different industries, including healthcare and education. May 8, 2021 8:56 AM in response to DougCG. Plex is the go-to app if one wants to enjoy movies and TV shows all in one place. In the meantime, let us know if you have any question about the feature below. Watched two Netfix movies last night with no issues, but tonight the sound streams to my airplay Bose speakers ahead of the video. This makes it difficult to recommend Apple TV as a streaming device for anything but prerecorded material. AirPods 3rd Gen audio sync issues with Apple TV 4K, I upgraded to the AirPods 3rd Gen from my existing 2nd gen so I could experience spatial audio. Perhaps I am seeing a different issue, but when the sound stops working, I simply reboot the Apple TV, and that brings it back. Here's how the Galaxy Book 3 Ultra compares against the 16-inch MacBook Pro. If you love AppleInsider and want to support independent publications, please consider a small donation. The Apple TV is running the latest TVOS, Original homepod stereo pair not playing content audio. scarter17, User profile for user: Agree, sync calibration seems to make it worse than if you didnt do it. Same thing here using airplay with my demon amp after updating tvOS to 15. You can choose to do a hard Reset by pressing the top or via the home app- long press on HomePod icon, scroll to gear icon, scroll, to bottom - Remove. Aug 12, 2021 4:25 PM in response to Ccastle84. Google discontinued the Chromecast Audio and Chromecast Ultra. Source, Can anyone tell me what can be done to sync the audio to the video when playing back? Apple drops full trailer for 'Ted Lasso' season 3, Apple TV+'s 'The Boy, the Mole, the Fox and the Horse' wins four Annie awards, iPhone 14 Pro vs Samsung Galaxy S23 Ultra - compared, 14-inch MacBook Pro vs Galaxy Book 3 Pro 14 - compared, Samsung Galaxy S23 vs iPhone 14 Pro - compared, M2 Pro 14-inch MacBook Pro vs M2 13-inch MacBook Pro, 2023 16-inch MacBook Pro vs 2021 MacBook Pro - compared, 16-inch MacBook Pro with M2 Max review: Newfound performance, in same great design, HyperDrive Thunderbolt 3 Mobile Dock review: Convenient port expansion for MacBook Pro, Hyper Thunderbolt 4 Power Hub review: Fast connectivity for demanding users, tinyRigs Leather oriGrid review: Organize while mobile. JavaScript is disabled. But most of all, when playing a TV show from Apple TV+ yesterday, I noticed a huge delay in audio. All of my devices are running 16.1 and everything is on the same Wi-Fi network. - YouTube Community Skip to main content YouTube Help Sign in Google Help Help. All on 14.5, after resetting a couple of times. To Restart them, from the Home App in HomePod settings - choose Reset - then Restart, Apr 28, 2021 10:10 AM in response to Vancouver22. David Camps-Campins1, User profile for user: Thats why I bought these. Samsung has released its answer to the iPhone 14 Pro and other smartphones. Sep 23, 2020. PiunikaWeb.com is owned and operated by DeepSeaGem Technologies India. Spotify native support on Apple HomePod: Here's what we know, Some Manifold Garden players on PS5 unable to get free upgrade from their PS4 version, fix in the works. This site contains user submitted content, comments and opinions and is for informational purposes I've been having a lot of issues with audio sync between my Apple TV and my connected devices. According to multiple reports on Twitter, the Apple TV problem cropped up in July and seemingly impacts newly purchased or rented content, as well as content streamed by third-party services. Jul 29, 2014. #1. The issues occur with all streaming services but seem to . Refunds. Looks like no ones replied in a while. Then we suggest checking the audio settings on your Apple TV. Play around with the value till the audio and video line up perfectly. I have reset both sets of devices, I get navigation sounds over the HomePods, but once a video starts playing the sound comes out of the horrible tv speaker. Happens with our new Apple TV, but only on Netflix and only with shows where the Dolby logo pops up in the right hand corner at the start.Id assumed it was just a Netflix bug. But when I go to play content from an app (YouTube, Netflix, hulu, etc.) User profile for user: Is there a fix for this besides pausing, rewinding and playing again..? If I convert the file to a massive mov it will properly play. This website uses the TMDb API but is not endorsed or certified by TMDb. Heres how it works. Tried everything without luck. However, the audio will drop again anywhere from about 30 seconds up to maybe 5 minutes later. Sep 30, 2021 6:59 AM in response to David Camps-Campins1. aigars16. The issue first came to light after the tvOS 16 update and is yet to be addressed. Robs1978, User profile for user: These articles explain: Use Apple TV to play audio throughout your home - Apple Support, Adjust video and audio settings on Apple TV - Apple Support. Oct 5, 2021 6:16 AM in response to dangregory. The result is oversaturated colors that give skin tones and hair a seemingly Once the audio starts to lag with the service, it continues to lag once I exit the app. User profile for user: For those times when you don't want to disturb others in your home, but you still want to listen to your favorite movie or TV show, go with the Apple AirPods 2. Your device will automatically restart while installing the updates. (I've tried disabling this, but no change in the sync issues). Sony A95L QD-OLED, X95L MINI LED And Full BRAVIA Range For 2023 (In-Depth Interview). And starts drifting again. Does one sound better than the other? only. This site contains user submitted content, comments and opinions and is for informational purposes Apple 4K TVs lip sync audio out of sync A quick google search suggests this is a common problem. I made sure to test multiple apps, content and frame rates to make sure I wasn't imagined it. Since Apple has not made any comments so far, it is unclear whether the tech giant even considered it as a problem or not. Not sure if you reset the Apple TV or HomePods or both? After update to tvOS 15 sound isn't in sync, Netflix and AppleTV has a lot of hitches and subtitles are gone. Wait until Apple TV downloads the update. You'll know ARC or eARC is turned on when it says On (ARC) or On (eARC). This doesn't typically occur with Disney plus or streaming movies from iTunes. Airplay is a proprietary protocol, they must know everything but no, it's a mess bah, All wired to the same Netgear gigabit switch. I have the same issues on almost all my streaming apps recently. Is there a software update coming anytime soon? Set audio to "Best Quality Available". This is really blowing movie nights by the way. Go into settings/ video and audio/ calibration and select wireless audio sync and follow along. Their mouths arent moving in sync with the sound. So frustrating! Rcxecutioner, User profile for user: Again, this was NOT an issue until my Apple TV updated. Have you had a chance to try and calibrate the audio using the Apple TV app on your iPhone? Apple may provide or recommend responses as a possible solution based on the information First, make sure youre running the latest tvOS version on your Apple TV. Oct 7, 2021 8:38 PM in response to Ccastle84. Takes a few seconds. 2 Kudos Reply All Topics Previous Topic Next Topic 8 REPLIES jpicco Apple TV users recently got the tvOS 14.5 update with several improvements but it also broke an existing functionality. Starting to regret buying a pair of HomePods when they first came out to go with my ATV. This was not happening in earlier versions of tvos (it POSSIBLE it was happening in 15.1 and I just missed it, certainly not happening in 15.0). All postings and use of the content on this site are subject to the. I assume its better to have the original uncompressed digital audio vs the Apple TV decoding it and sending it out as DD+. Darryl0289, User profile for user: This thread leaves me to believe its not just my tv. (I've tried disabling this, but no change in the sync issues). Brand names used in our stories are trademarks of respective companies. Apple TV+ has seen success once again at the annual Annie Awards, with "The Boy, the Mole, the Fox and the Horse" securing four animation gong wins. Rebooted the router. I have Dolby enabled incl. An artist who likes to sing and play the guitar. Although it must be noted that no official ETA has been shared for the time being. On top of that, since 15.1 and a lot in 15.2, the audio will just plain not work on my AppleTV until I've restarted it or power cycled it. Looks like no ones replied in a while. any proposed solutions on the community forums. I have verified that my internet and television are not the problem (the same show on Netflix works fine streaming through my television alone). Oct 6, 2021 7:15 PM in response to dfried1. I have Dolby enabled incl. It looks like a BAD UPGRADE. I think that timing protocol (PTP) that use Airplay2 for multiroom is used also for lip sync in 15.0 on AppleTV. Dear Apple, i've done half of the job for free, now it's your turn to fix the issue. Some viewers also experience choppy audio and video during playback on the app. PiunikaWeb started as purely an investigative tech journalism website with main focus on breaking or exclusive news. Apple TV 4K, If you want a universal remote control that can do absolutely everything, and you don't care about the price, the Logitech Harmony Elite is hands-down the best remote you can get. Or even restart the show from the beginning. Trying to watch football this morning on the Spectrum TV app, and the audio keeps falling out of sync and resyncing every 30 seconds. Samsung recently announced the Galaxy Book 3 line of notebooks, which offers high performance for gaming, productivity, and more. Sep 30, 2021 3:56 PM in response to David Camps-Campins1. The company is currently conducting internal testing of the soon-to-be-launched application update. quaffle, User profile for user: Connection: APPLE TV -> Q950T SOUNDBAR -> OLED SONY 77A80J on Earc port All HDMI cables are 2.1 and have been changed. It also seems to be an issue on MP4s with stereo sound, instead of Dolby 5.1 sound. I use my Airpods late at night so as not to wake my kids to watch stream TV. According to multiple reports on Twitter, the Apple TV problem cropped up in July and seemingly impacts newly purchased or rented content, as well as content streamed by third-party services.. after updating the iOS, my tv starts going out of time when I AirPlay the sound. ayrtonoc, User profile for user: As noted by 9to5Mac, some users were accessing the Apple TV app through hardware like Roku devices. Interestingly, movie previews are apparently unaffected by the issue. Notably, some Nvidia Shield TV users are also facing this issue. Tv is an LG cx and I use Apple TV 4k for all my content. Oct 9, 2021 6:25 AM in response to SpWargo. #4. wozwebs said: Hi there, recently purchased the Apple TV 2022 128GB version to use with my Sony A80J OLED TV with the sound going via my Denon XR-2300 via HDMI ARC. Usually it is that it doesn't work after waking up my AppleTV, not that all of the audio dies in the middle of something. I am tempted to try the Beta, but I am afraid that it will brick my AppleTV like a previous beta update. Hopefully, Apple sticks to the changes made in tvOS 14.6 RC as they finally fixed the said issues. Sony A80J lip sync issue with new Apple TV 4K. Just updated to the latest 14.6 release (version released yesterday). provided; every potential issue may involve several factors not detailed in the conversations It seems that there is still no solution to this issue as users have tried resetting their devices among other workarounds. What can I do? The streaming platform also keeps one glued by allowing them to choose from a collection of 200+ live TV channels. This site contains user submitted content, comments and opinions and is for informational purposes frame matching etc. With the help of its server application, one can choose to stream movies and video files from their personal library to a large number of devices. For example, your Apple TV should automatically select the highest quality audio compatible with your television, but it may not be compatible with all the content youre watching. Future US, Inc. Full 7th Floor, 130 West 42nd Street, If its still not working restart or reset HomePods Reset HomePod - Apple Support, A Reset or removal will require setting them up again. The only requirement is that your iPhone is close enough to your television for it to hear the sound. So disappointed after a so boring release without new features, that even broke things that usually worked, Sep 30, 2021 4:10 AM in response to ayrtonoc. I solved it by taking the Apple 4K out of the system and just using the Apple 3rd generation TV! While the said tweaks resolved the audio sync issues for some, most Apple TV users could not get rid of them. I have the same problem when trying to sync my Sonos speakers. New York, I've just reinitialized the ATV yesterday with no luck. I searched and found the "wireless sync" option in settings, but that only seems to help bluetooth speakers or airplay stay in sync. Note: This issue applies to some TV models released in 2019 or later. PiunikaWeb started as purely an investigative tech journalism website with main focus on breaking or exclusive news. It starts off fine but after about 5-10 mins it's completely out of sync with the video and completely unwatchable. Id say the issue started about 2 months ago. However, Apple TV set-top owners have suffered similar problems in third-party apps. But after 20 minutes or so the audio stays behind on the video ( up to 2 or 3 seconds ) Apple disclaims any and all liability for the acts, Samsung's Galaxy S23 Ultra is a high-end smartphone that aims at Apple's iPhone 14 Pro with a 200-megapixel camera and a high-resolution 6.8-inch display, as well as a stylus. Oct 5, 2021 3:00 AM in response to aigars16. Yep, same here. tvOS 14.6 beta 2 adds refresh rates to settings and fixes wireless audio sync. Apart from the obvious lag between the audio and video, the latter also tends to get pixelated and/or freeze as well. NY 10036. No problem when the Apple TV is plugged on the TV but I lose ATMOS. Also a photographer when in the mood. Under Default Audio Output, make sure that the room with HomePod or HomePod mini is selected. The issue seems to have popped up on Apple TV after the tvOS 16 update arrived a few months back. frame matching etc. Ive also ensured my internet connection/speed is good (>300Mbs), and have tried connecting my Apple TV to my router via Ethernet cable, with no improvement. Apple has added powerful new M2 Pro and M2 Max chips to the 14-inch and 16-inch MacBook Pro. I have a high speed cable and running sound via hdmi . Alt1037, User profile for user: Although if you reset the Apple TV you would have installed the latest versions of other apps. Been having issues with audio/video syncing with my new ATV 4K. PiunikaWeb.com is owned and operated by DeepSeaGem Technologies India.

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