metropolitan thames valley staff portal

Really understaffed - non stop calls Head of Customer Services. However you may visit Cookie Settings to provide a controlled consent. Staff and Volunteer opportunities. Axis and MTVH. We formed in October 2018 through a partnership of two housing associations, Metropolitan and Thames Valley Housing. With 57,000 homes and more than 120,000 residents and customers we have a real opportunity to make that vision a reality. Details about the employee. | MTVH is one of the UK's largest housing associations. 5.0. Advertisement cookies are used to provide visitors with relevant ads and marketing campaigns. Analytical cookies are used to understand how visitors interact with the website. , but rather staff support each other to make things right. Lack of communication between different departments. The process took 2 weeks. Metropolitan Thames Valley is now a big, mainstream association, but Metropolitan was set up to provide housing for the Windrush generation. Year-long community programme launches to meet local needs of Clapham Park residents. Theyll let you know if another visit is needed. These cookies track visitors across websites and collect information to provide customized ads. Founded in 1966 and headquartered in London, England, United Kingdom, Metropolitan Housing Trust is a provider of affordable housing and care and support services.. It's a really good place to work if you like getting things done. Hotjar sets this cookie to know whether a user is included in the data sampling defined by the site's daily session limit. Enjoy resolving queries at first point Not enough pay for the job you do ultimately, Find a Great First Job to Jumpstart Your Career, Getting a Job Is Tough; This Guide Makes it Easier, Climb the Ladder With These Proven Promotion Tips, A Guide to Negotiating the Salary You Deserve. Find out more about salaries and benefits at Metropolitan Thames Valley. Metropolitan Thames Valley | 8,500 followers on LinkedIn. Income and housing officers hard to get hold of at times and sometimes don't want to take the calls We believe everyone should have a decent home and the chance to live well. Find a Great First Job to Jumpstart Your Career, Getting a Job Is Tough; This Guide Makes it Easier, Climb the Ladder With These Proven Promotion Tips, A Guide to Negotiating the Salary You Deserve. Out of these cookies, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. Pros & Cons are excerpts from user reviews. Visit the Career Advice Hub to see tips on interviewing and resume writing. Employees also rated Metropolitan Thames Valley 3.7 out of 5 for work life balance, 3.7 for culture and values and 3.5 for career opportunities. great ambition and staff team are dedicated, good approach to flexible working. The Met has launched a hotline to report corrupt and abusive police officers and staff. 24 Metropolitan Thames Valley reviews. By creating this job alert, you agree to the LinkedIn User Agreement and Privacy Policy. Metropolitan Thames Valley has an overall rating of 3.7 out of 5, based on over 163 reviews left anonymously by employees. By accepting, you agree to our use of cookies. document.write(new Date().getFullYear()) RefNowRegistered Company No: 09768384 A really good range of calls Excellent base salary in comparison to other builders. It's the fastest way to ask for and track a non-emergency repair for your home or communal area. RefNow can help you verify a persons employment with Metropolitan Thames Valley. A cookie set by YouTube to measure bandwidth that determines whether the user gets the new or old player interface. Click the link in the email we sent to to verify your email address and activate your job alert. It is mandatory to procure user consent prior to running these cookies on your website. They are not authored by Glassdoor. There's also a big focus on giving back to the community and staff are encouraged to get involved by volunteering with community organisations and projects. It stores a true/false value, indicating whether it was the first time Hotjar saw this user. The offices are a lovely environment to work in and a bonus in themselves! I have worked for MTVH for 10 years starting off in the facilities team and working my way into HR. These cookies help provide information on metrics the number of visitors, bounce rate, traffic source, etc. The organisational structure is quite flat, all levels of staff are encouraged to give their views and ideas, and there is an open intranet site to enable staff to do this. Glassdoor has 163 Metropolitan Thames Valley reviews submitted anonymously by Metropolitan Thames Valley employees. Sign in to create your job alert for Internal Recruiter jobs in United Kingdom. A variation of the _gat cookie set by Google Analytics and Google Tag Manager to allow website owners to track visitor behaviour and measure site performance. Hotjar sets this cookie to know whether a user is included in the data sampling defined by the site's pageview limit. Good chance to develop communication skills in all forms By accepting, you agree to our use of cookies. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. Don't even bother complaining about bullying or bad treatment, they'll turn it back on you and it will only get worse Poor leadership, housing stick in poor repair, Colleagues at lower levels do care about the customers and want to do their best for them Please note that current / past employees should not complete this form themselves, it must be completed by the new employer who has requested your references. Their management style and the culture they have created is like something out of the 1970s. repairsteamemails@mtvh.co.uk if you are a TVHA resident. 1,028. Enjoy resolving queries at first point Senior managers did execs are more interested in fighting amongst themselves than driving the organisation. News; Report a crime online. Chalkhill residents unveil Memorial Wall as part of project to promote mental health and wellbeing. If you're looking for a rewarding career in an organisation that puts people first, you've come to . Some of the data that are collected include the number of visitors, their source, and the pages they visit anonymously. This is a Hotjar cookie that is set when the customer first lands on a page using the Hotjar script. The management structure is ex Metropolitan heavy. The following link will change your TVDSB Active Directory (AD) password using an alternate email or cell phone for security. They have work to do but they are are good company and will get there. We work across London, the South East, East Midlands and East England. The cookie stores information anonymously and assigns a randomly generated number to recognize unique visitors. A cookie set by YouTube to measure bandwidth that determines whether the user gets the new or old player interface. This rating has improved by 3% over the last 12 months. The staff body are also passionate as a whole about getting behind local causes and fundraising together. 72% of Metropolitan Thames Valley employees would recommend working there to a friend based on Glassdoor reviews. Find . No call is the same Since Metropolitan Housings takeover headed by Geeta Nanda (whos ambitions know no bounds) the company has lost all integrity. My colleagues have been treated appallingly and bullied with the majority of TVHA staff leaving. There is no blame culture, but rather staff support each other to make things right. Key Achievements: Everything at the moment and will get a lot worse before it gets better. Glassdoor has 163 Metropolitan Thames Valley reviews submitted anonymously by Metropolitan Thames Valley employees. there doesn't seem to be a coherent vision for the organisation so decisions are taken on a whim. We own, manage, or administer over 57,000 homes over a wide area of London, South East, Midlands and the East of England. It also offers a range of care and support services including mental health and transitional services, which provide intensive support to . All ideas are welcomed and you are trusted to work with autonomy. Installed by Google Analytics, _gid cookie stores information on how visitors use a website, while also creating an analytics report of the website's performance. It stores a true/false value, indicating whether it was the first time Hotjar saw this user. We want to do more for our customers, and we're looking for passionate people to help bring our vision to life. Any smart.css-epvm6{white-space:nowrap;}.css-epvm6{white-space:nowrap;} More. This website uses cookies to improve your experience while you navigate through the website. Excellent base salary in comparison to other builders. They also talk down at customer service staff as if we are beneath them Join us on our mission to make life safer for over 9 million Londoners. GOOD STAff welfare and salary paid on time, Staff welfare is always important! We're always looking to innovate and do things differently. Under 16 year olds will be transferred from spring 2022. 72% of employees would recommend working at Metropolitan Thames Valley to a friend and 64% have a positive outlook for the business. We work together to create great places for people to live. Should you need any assistance, please contact: For Legacy MET 0203 535 3999 or For Legacy TVH 0203 535 3336 or raise a service request via Service Now. Seems customer service focused at first but comes down to targets and stats Metropolitan Thames Valley provides housing at different levels of affordability for people living in London, the South East, East Midlands, and East of England. Description. The transfer will start with children aged 16 or over or those with a terminal illness. Find your private company bowl on Fishbowl, join the hottest conversation with your colleagues anonymously. The offices are a lovely environment to work in and a bonus in themselves! The cookie stores information anonymously and assigns a randomly generated number to recognize unique visitors. YSC cookie is set by Youtube and is used to track the views of embedded videos on Youtube pages. Metropolitan Thames Valley has an overall rating of 3.7 out of 5, based on over 163 reviews left anonymously by employees. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Service. Hotjar sets this cookie to know whether a user is included in the data sampling defined by the site's daily session limit. If you've witnessed or been the victim of crime, report it . A free inside look at company reviews and salaries posted anonymously by employees. Positive Experience. We also use third-party cookies that help us analyze and understand how you use this website. About our cookies and how to manage them. Hotjar sets this cookie to know whether a user is included in the data sampling defined by the site's pageview limit. However you may visit Cookie Settings to provide a controlled consent. Advertisement cookies are used to provide visitors with relevant ads and marketing campaigns. , but rather staff support each other to make things right. I worked for TVHA before the takeover and it was a great company to be a part of with people who cared about each other and the residents. The finances have been drained by the takeover with invoices not being paid and almost everyday bailiffs arriving at the Twickenham office. I've loved my time here. No integrity - avoid or get out while you can. The pattern element in the name contains the unique identity number of the account or website it relates to. Metropolitan Police. Some of the data that are collected include the number of visitors, their source, and the pages they visit anonymously. Sign in to create your job alert for Customer Advisor jobs in Nottingham, England, United Kingdom. See what employees say it's like to work at Metropolitan Thames Valley. Staff benefits are excellent and there and learning and development is always encouraged, Diversity & inclusion Flexible office spaces Accessible leadership, L&D for specialist roles and using internal talent, Decent salary, the company is a good one to work for, staff are lovely, Property Desk is an awful department to work for so great if youre not in Property desk, There is no encouragement, the job is soul draining. colleagues have been treated appallingly and bullied, May 20, 2019 - Mitarbeiter Bereichsleitung Brandschutz / Prokurist, Good set of transferable skills developed If you don't have an invitation code you can use the MTVH Online support form to ask . LinkedIn and 3rd parties use essential and non-essential cookies to provide, secure, analyze and improve our Services, and to show you relevant ads (including professional and job ads) on and off LinkedIn. Put colleagues at risk by forcing them back into work after COVID because they are too lazy and incompetent to set up a sustainable home working scheme, and do not seem to care whether their staff live or die Get a lot of angry customers who want to speak to customer care - when u eventually get through they ask you to email instead The management need to focus on why it is theyre not retaining their staff, They pay well for what you are required to do. These cookies do not store any personal information. Copyright 2023 Metropolitan Thames Valley Housing. Metropolitan Thames Valley Housing has a vision that "everyone has a home and the opportunity to live well"; that means working with partners to create sustainable and vibrant neighbourhoods where our customers want to live. These cookies help provide information on metrics the number of visitors, bounce rate, traffic source, etc. It's a nice, modern office environment, staff benefits are good. I've loved my time here. About our cookies and how to manage them. Simply complete the form below to get started: Verify Employment for a Metropolitan Thames Valley Employee. Out of these cookies, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. 39,000.00, 29,500.00 See jobs Follow. Process makes things take longer than they could. External examining is a key feature of the UK higher education system. By accepting, you agree to our use of cookies. SO Resi. We use cookies on our website. Farringdon, England 18 d. 26K Per Year (Employer Est.) Any cookies that may not be particularly necessary for the website to function and is used specifically to collect user personal data via analytics, ads, other embedded contents are termed as non-necessary cookies. You can also upload photos of what needs to be fixed. As well as my day to day digital marketing and communications role, I head up the award-winning ethnicity staff network group at Metropolitan Thames Valley Housing. These cookies will be stored in your browser only with your consent. Details about you ( Did you work here? ) We use cookies on our website. If youre having problems registering, fill in the MTVH Online support form and a member of our team will be in touch. and Terms of Service apply. It takes a huge number of people from all sorts of different backgrounds with a wide range of skills and experience. Completing a reference with RefNow takes just a few minutes on average, Complete at a time convenient for you, even outside of 9-5 business hours, Military grade SSL encryption technology keeps your data secure. Analytical cookies are used to understand how visitors interact with the website. The information on this page is encrypted and not an endorsement of RefNow's services by Metropolitan Thames Valley and is purely informational. Having problems? 72% of employees would recommend working at, According to anonymously submitted Glassdoor reviews, Metropolitan Thames Valley employees rate their compensation and benefits as 3.7 out of 5. Company is backing these ideas. About our cookies and how to manage them. Check your rent or service charge account balance and download a statement, Make a payment online by debit or credit card. Hotjar sets this cookie to know whether a user is included in the data sampling defined by the site's pageview limit. Housing Association. The staff have an energy and a passion for the organisation's overall purpose, and it's infectious. We have conducted Repairs and Maintenance and Cyclical Decorations programmes for them and have subsequently been appointed for Windows and Doors Renewal programmes . People are at the heart of everything we do, and that includes our own people too. Everything at the moment and will get a lot worse before it gets better. New community programme for Clapham Park residents to help tackle cost-of-living pressures. The pattern element in the name contains the unique identity number of the account or website it relates to. A really good range of calls Ashford Hospital and St Peters Hospital, Surrey, Stoke Mandeville Hospital, Buckinghamshire, Appoint someone to deal with MTVH on your behalf, Dealing with irritating or annoying behaviour, Administration fees for homeowners and shared owners. . Job Type: Contract. Read employee reviews and ratings on Glassdoor to decide if Metropolitan Thames Valley is right for you. Overheard management making some very problematic statements about social housing tenants during my time there which was troubling. Some of the data that are collected include the number of visitors, their source, and the pages they visit anonymously. Fill in the repairs enquiry form. Any cookies that may not be particularly necessary for the website to function and is used specifically to collect user personal data via analytics, ads, other embedded contents are termed as non-necessary cookies. This website uses cookies to improve your experience while you navigate through the website. Metropolitan Thames Valley works across housing, health, social care and education. We're always looking to innovate and do things differently. No one is allowed to disclose the new head office address in Farringdon. Average Interview. This rating has improved by 7% over the last 12 months. Ashford Hospital and St Peters Hospital, Surrey, Stoke Mandeville Hospital, Buckinghamshire, Appoint someone to deal with MTVH on your behalf, Dealing with irritating or annoying behaviour. Poor leadership, housing stick in poor repair. This course has been developed as part of the Degree Standards project on external examining that ran from 2016 to 2021. Income and housing officers hard to get hold of at times and sometimes don't want to take the calls Since TVH have been taken over by Metropolitan the service has gone down hill rapidly. Staff benefits are excellent and there and learning and development is always encouraged, Diversity & inclusion Flexible office spaces Accessible leadership, L&D for specialist roles and using internal talent, Decent salary, the company is a good one to work for, staff are lovely, Property Desk is an awful department to work for so great if youre not in Property desk, There is no encouragement, the job is soul draining. Metropolitan Thames Valley Housing is looking to procure new construction professional services consultant frameworks (limited to architects, employers agents, valuers, and principal designers.) It was great to meet up with partners from across Lambeth as part of the Metropolitan Thames Valley Housing multi stakeholders meeting to strategically explore how we can collectively work together, to make local people in the area feel safe & empowered in their neighbourhoods. Other members of your household will not be able to register. Verify your email to use filters. I've always felt if I have an idea I can put it into practice quite quickly. Training is really good, constantly having support from senior members. Market-leading rankings and editorial commentary - see the top law firms & lawyers for Social housing: finance in London Hotjar sets this cookie to identify a new users first session. Poor commission structure. You can unsubscribe from these emails at any time. View all 755 employees. First MTR South Western Trains Limited, trading as South Western Railway (SWR), is a British train operating company owned by FirstGroup (70%) and MTR Corporation (30%) that operates the South Western franchise.. During March 2017, it was announced that SWR had been awarded the South Western franchise. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. We want to do more for our customers, and were looking for passionate people to help bring our vision to life. This job is no longer available, but here are similar jobs you might like. Get email updates for new Internal Recruiter jobs in United Kingdom. Hotjar sets this cookie to identify a new users first session. There's free coffee and four types of teas! Senior managers did execs are more interested in fighting amongst themselves than driving the organisation. Youll enjoy a competitive salary, a range of career development opportunities and a diverse, open and inclusive working environment. Poor training, self serving management who are impossible to appease in spite of sales targets being met and customer satisfaction levels reached. Responsible for leading the customer service team: resident services, first-time and follow-up repairs. Junior Ruby Developer at Metropolitan Thames Valley 0 . This makes them easy to keep track of and to see which candidates we still need references from. These cookies will be stored in your browser only with your consent. Suggested . Historically great at developing staff. Sign up your company today and we'll give you 5 free reference requests per month. Necessary cookies are absolutely essential for the website to function properly. and Terms of Service apply. Get a lot of angry customers who want to speak to customer care - when u eventually get through they ask you to email instead By clicking Accept, you consent to the use of ALL the cookies. These cookies help provide information on metrics the number of visitors, bounce rate, traffic source, etc. The organisational structure is quite flat, all levels of staff are encouraged to give their views and ideas, and there is an open intranet site to enable staff to do this. This is a Hotjar cookie that is set when the customer first lands on a page using the Hotjar script. Welcome. Farringdon, England 11 d. 61K-64K Per Year (Employer Est.) By clicking Accept, you consent to the use of ALL the cookies. You can update your choices at any time in your settings. No call is the same The management structure is ex Metropolitan heavy. We believe everyone should have a decent home and the chance to live well. Application. Hotjar sets this cookie to detect the first pageview session of a user. Click the link in the email we sent to to verify your email address and activate your job alert. This is a Hotjar cookie that is set when the customer first lands on a page using the Hotjar script. This is a Hotjar cookie that is set when the customer first lands on a page using the Hotjar script. I worked for TVHA before the takeover and it was a great company to be a part of with people who cared about each other and the residents. Read employee reviews and ratings on Glassdoor to decide if Metropolitan Thames Valley is right for you. TVH has such a light, friendly and open atmosphere; making it a great place to work. These cookies track visitors across websites and collect information to provide customized ads. If weve sent you an invitation letter or email, your invitation code will be in it. With a practical focus on addressing challenges, Advance HE funded (through our Collaborative Development Fund Project 2022) four institutions to explore the challenges of understanding, enabling and supporting an inclusive culture from student to board. Logos provided by Clearbit Copyright 2023 Metropolitan Thames Valley Housing. Technology and Software Support. Weve made MTVH Online secure to protect your personal data, so theres a 3-step registration process. Referrals increase your chances of interviewing at Metropolitan Thames Valley by 2x. ", "The thing I like most about this software is it's extremely easy to use.". Current timestamp: 02/03/2023 22:42:46 Quickly exit this site by pressing the Escape key . Enjoy resolving queries at first point You ring for repairs no response, no response to complaints and promises are never kept. We're always looking to innovate and do things differently. You can save your resume and apply to jobs in minutes on LinkedIn, (Part Time) Production Team Partner - Garment Sorter & Shipper - UniFirst, Application Engineer (Junior), China (Remote), Campus Technology Sales Representative Ball State University, Business Development Manager Insulation DACH (all genders), Sr. Cyber Security Release Manager - 100% Remote - Contract to Hire (C2H), Ejecutivo(a) Comercial Pre- venta (Seguridad Electrnica), Life and Annuity Agent - *PIPELINE - Denver, Outside Sales Representative - Downtown Phoenix, Transaction PA, OMERS Infrastructure Europe, Callao, Constitutional Province of Callao, Peru, See who Metropolitan Thames Valley has hired for this role, Minimum of 12 months proven customer service experience, Excellent communication skills with the ability to hold good quality conversations with our customers to fully understand their financial circumstances, Good understanding of Safeguarding and Anti-social behaviour, 28 days annual leave plus 8 bank holidays (pro rata for part time) per year, 2 volunteering days per year for things like helping out in local communities, An additional Beliefs day once a year to have an extra a day off, Enhanced pension with matched contributions of up to 9%, Health cash plan scheme for your everyday healthcare needs which you can add your family members too, Tenancy deposit interest free loan to help with rental deposits, Access to extensive learning and training opportunities with Wisebox platform, Colleague virtual social platform with our workplace pages where you can keep up to date with the organisational activity and link in with colleagues, Career progression across the organisation with our mentoring programme and apprenticeships, We are committed to the wellbeing of our colleagues and support this as an organisation.

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