studentuniverse refund policy

Certain airfares and services (including some packaged airfares and services) are booked at especially competitive rates which may require payment in full at the time of booking and may be non-refundable. If you don't see a credit that you think should be there, give us a call. We will be fully responsible for the proper performance of the package as a whole. It is your responsibility to collect all travel documents from us prior to travel and to observe all airline check-in times and requirements (many airlines allow you to check-in online within certain timeframes). If you do not receive an ATOL Certificate then the booking will not be ATOL protected. At this time, airlines have stopped issuing refunds to focus on customer service and protecting passengers. The short answer is no. All airline tickets must be issued in the name of the passport/photo identity holder. A credit or debit card must be used to confirm any booking. First, visit the link for Studentuniverse Refund Policy Coupon Code. No representation or description of the protection made by StudentUniverse to you constitutes a binding assurance or promise about the protection, and you agree not to rely upon any such representation. All the perks guests get, plus: Unlock member-exclusive hidden fares and hotel deals. A change to your student status will not impact your credit. If you want to cancel or change your flight and you know and agree to your airline's policy, you can do so yourself by going to the "My Trips" page and following the prompts. The name on the credit card can be different than the name of the traveler. It is the responsibility solely of the hotel to deduct the discount upon your arrival. These policies and rules are binding on you, so be sure to review them before purchase. StudentUniverse is part of the Flight Centre Travel Groupone of the world's largest travel companies. Such terms and conditions may be disclosed by use of hypertext links. Sometimes we and/or our partners are able to offer promotion codes that will give you an even better deal on your flight. Out of normal office hours you may also contact our emergency assistance department on the numbers specified in the section below titled Emergency contact. Then, on that page pick the best promo code, or deals, you interested and click the 'View Coupon' button. How much can I bring? To confirm your travel arrangements you may be required to pay a deposit per person. Such a change is deemed to be a minor change. Please ask us to confirm what protection may apply to your booking. These terms were last updated on 17 September 2018. You also can't split it between multiple flights. When you call multiple times, it wont move you up in the queueitll only ask if youd like to delete your place in line. We are experiencing unprecedented volumes of calls and messages at this time. ago To find out if there is a fare difference for the change you are looking to make, please contact us by phone. Our Privacy Policy, which you agree may be updated from time to time in our sole discretion, is available for viewing at https://www.studentuniverse.com/about-us/privacy-notice. Please understand we are working as hard as we can to help everyone. You should save and/or print a copy of these Booking Conditions at the time the booking is placed. Travel documents, including, without limitation, airline tickets, hotel vouchers, tour vouchers or any other document (whether in electronic form or otherwise) are used to confirm an arrangement with a service provider. Generally speaking, its better to book sooner rather than later if you know you need to be somewhere. Studentuniverse Refund Policy Coupon Code can be found at this link. This table is for informational purposes only. 2013-2023 StudentUniverse. StudentUniverse: Cheap Travel on the App Store No compensation is payable in respect of minor changes. StudentUniverse | Complaints | Better Business Bureau Profile We strongly advise you go to fco.gov.uk to find out more about your destination prior to the commencement of travel. But ATOL protection does not apply to all travel and travel services. If your ticket was totally unused, itll be for the full amount of the original ticket. StudentUniverse is not an insurance company. Your home country and destination country will likely have travel requirements. Sign up. DONT BUY REFUND POLICIES. We have unique discounts available for students and anyone under 30. Please know that we understand and empathize with your frustration over this situation. This Website at www.studentuniverse.ca (the "Site") is owned by Studentuniverse Inc ("we", "us") and is applicable to but not limited to enrolled students and faculty members at accredited colleges, or universities and youth 16-25 years old and is provided for residents of Canada. Log in (or join) to see if you are eligible. Refund Policy. Please ask us to confirm what protection may apply to your booking. Keep in mind that Basic Economy flights and partially-flown itineraries are not eligible for refunds. Booking Conditions - StudentUniverse Your help in finding any issue that our QA team missed would be greatly appreciated (and is usually rewarded). Can I Trust StudentUniverse? [2023 Reviews] Pros, Cons, Bottom Line Choose one of them and take advantage of the discount! To access our student deals all you need to do is sign up for a FREE membership so we can verify your student status. If you can pay with the same credit card, book together by searching for more than 1 person, and following the steps in the checkout process. Many travel arrangements (e.g. It is your responsibility to ensure you have the proper visas/documents. There are also plenty of travel deals available to all young people (18-25 year-olds). All refunds will be delayed until the situation stabilises. Yes, and this depends on the airline's policy. Coronavirus Airline Policies - StudentUniverse StudentUniverse is not an insurance company and has no responsibility for the submission, payment, or adjustment of any insurance claims. Tuition. Prices are per person and inclusive of tax unless otherwise indicated. Prices are subject to increase prior to the time you make full payment. You agree to accept that in those circumstances the alternative ATOL holder will perform those obligations and you agree to pay any money outstanding to be paid by you under your contract to that alternative ATOL holder. Under circumstances where liability cannot be excluded, such liability is limited to the value of the purchased travel arrangements. Our liability in respect of packages arranged by us, except in cases involving death, injury or illness, is limited to a maximum of three times the cost of your package travel arrangement. Stopovers are common when you travel long distances, say from New York to Sydney, but stop for a couple of days in Auckland. All departure and arrival times on your flight ticket are provided by the airline and are estimates only. Studentuniverse Refund Policy Coupon Code : r/BeamOffers Many airlines are reducing their scheduled offerings and some are cancelling service altogether. Cancellation received 59-30 days before departure of first product to depart in relevant booking: Deposit shall be held and an amount equal to 50% of the remainder of the payments made by you in respect of the cancelled product shall be refunded to you. If you have a layover, you should check if there are transit requirements for that country as well. Its possible that your friend may have qualified for something, but more likely that your friend received a refund in the form of a future travel credit. We offer more than just airfare for students; we offer fares for Youth (ages 16-25), Faculty and airfare for everyone else. But ATOL protection does not apply to all holiday and travel services on StudentUniverse.co.uk. In accordance with the Package Travel Regulations, if we have arranged a package for you and the travel arrangements are not performed with reasonable skill and care we will make good those arrangements or pay you appropriate compensation if this has affected the enjoyment of your trip. This fee may be reduced from our standard fee due to the circumstances, and used to cover things like the costs of requesting a refund on your behalf. At this time, many airlines have delayed issuing refunds to focus on customer service and protecting passengers, but please know we will advocate on your behalf. Airlines have specific guidelines for minors traveling without an adult (Unaccompanied Minors). Bad. We strive to make sure your travel arrangements are satisfactory. By providing personal information to us, you agree that our Privacy Notice will apply to how we handle your personal information and you consent to us collecting, using, disclosing and otherwise processing your personal information as detailed in our Privacy Notice. On occasion, refunds of payments for these services are justified, pertaining to non-use, equipment failure, or related reason. All bookings are subject to the terms and conditions and limitations of liability imposed by these travel service providers. Generally, we will only disclose your personal information to these overseas recipients in connection with facilitation of your travel booking and/or to enable the performance of administrative and technical services by them on our behalf. https://travel.state.gov/content/travel.html, www.libertytravel.com/flights/baggage-fees.jsp, https://www.studentuniverse.com/about-us/privacy-notice. StudentUniverse is not responsible for an airlines not providing you with a seat on a later flight, nor any additional charges that the airline may impose for this reason, nor the full loss of value in your ticket. Please let us know of any special requirements you may have for your travel arrangements such as special meal and seating requests, room type or disabled access. A transfer request must be made in writing by the lead-named traveller not less than 7 days prior to departure and must include proof of acceptance of the transfer by the new traveller. Each of StudentUniverse's 220+ worldwide airline partners has their own policy regarding refunds and cancellation waivers due to the coronavirus. Your travel credit and expiration date can be found in My Wallet. Enjoy the discount! On the checkout page you can enter the details of the card you will be using. References to us, we or our mean Flight Centre (UK) Limited, company number 02937210 (trading as StudentUniverse). We know, its very confusing! Where we accept your order, we will confirm such acceptance to you by sending you an email that confirms that the booking has been accepted on behalf of the provider. Eligibility, Joining, and Website Information. Were all working overtime to try and help as much as we can. There are a few exceptions that must be booked on the phone with our agents. StudentUniverse does not guarantee that the prices of student plane tickets found on this website are the most competitive in the market. One-way fares to non-US destinations can require special visas. StudentUniverse is part of the Flight Centre Travel Groupone of the world's largest travel companies. In addition, travelers returning to the US from abroad will be required to quarantine at home for 7 days after traveling. You may be denied entry onto your carrier and/or entry upon arrival at your destination, or be required to self-quarantine at your destination and upon your return to the United States. While we will make every attempt to keep this information up to date, we will not assume any responsibility for its accuracy as airlines reserve the right to make changes to their frequent flyer program without advance notice. Verify your student status to purchase exclusive student fares. Please advise your consultant of any special requirements that you may have, for example, special meals, medical requirements, and so on. Travel documents cannot be transferred to another person to use. The cards that we accept may vary based on the supplier (some airlines don't accept certain cards as payment options). Most properties and vehicle rental/leasing companies require a credit card imprint at check-in. Conditions can change rapidly in a country at any time. Because these clinics are run by a qualified, third party professional medical advisor, we are unable to accept any liability for any loss or damage in connection with the services of the clinics (except to the extent caused by fault on our part). This means different things depending on the airline, but for most major airlines at this point it means we can cancel your current flight and provide a future travel credit equal to the remaining value of your ticket. Please contact your airline or refer to its website for detailed information regarding their checked baggage policies, or alternatively please visit www.libertytravel.com/flights/baggage-fees.jsp for more information. Your credit is only good for the original airline your flight was booked with, and you'll need to give us a call to rebook. It is your responsibility to check the USA Government Travel advisories for your intended destination at https://travel.state.gov/content/travel.html. Please contact us to see if your booking qualifies. Please confirm which airline your credit is with by visiting My Wallet. A contract on the terms set out in these Booking Conditions will exist as soon as we issue a confirmation email to you. We sell various travel related products on behalf of numerous transport and accommodation service providers, including, but not limited to airlines, coach, rail, and cruise line operators, and hotels. Travel for less and live for more with deals, contests and more. When youre ready to use it, you can check flights on our website to have an idea of what you want. Do you have better flight specials available by phone. When changing travel arrangements we may have to rebook you to current fares and rates, which may result in an increase in the cost of your arrangements, in addition to our administration charge and the travel service providers change fees. A package arranged by us will be a Please be respectful of our time and other people who need help too and just message us once. In addition to our administration charge, you will have to pay the travel service providers applicable cancellation charges. By purchasing a ticket from us, you give StudentUniverse explicit consent to contact your school to verify your current enrollment status. If, due to weather, flight schedules, or other uncontrollable factors, you are required to spend additional night(s), you will be responsible for your own hotel, transfers, and meal costs. We are obliged to maintain a high standard of service to you by ABTAs Code of Conduct. It depends on the airlines waivers and if the travel ban actually applies to you. We cannot provide advice or recommendations on whether or not you should travel to a specific destination right now. Travel documents include airline tickets, hotel vouchers, tour vouchers or any other document (whether in electronic form or otherwise) used to confirm an arrangement with a service provider. Have I signed up before? Minimum stay and maximum stay rules apply to return and multi-stop flights. We will not be liable for any loss you incur if and insofar as you are able to claim for damages under a travel insurance policy. StudentUniverse is part of the Flight Centre Travel Groupone of the world's largest travel companies. Transport and accommodation providers have differing cancellation policies and rules. If the credit card information is passed through to the travel services provider and you seek to charge back your payment from the provider, you agree to indemnify StudentUniverse against this chargeback from the provider, including without limitation any air debit memos charged to StudentUniverse. Yes! Studentuniverse Reviews | Read Customer Service Reviews of All such terms and conditions (including limitations of liability) apply to these Booking Conditions and, accordingly, a reference to these Booking Conditions shall mean the terms and conditions set out herein as well as all terms and conditions of any provider of your travel services. On the booking of any accommodation you will receive a reference number and a booking confirmation email from hotelinfo@studentuniverse.com. Additional taxes and surcharges that cannot be pre-collected may be charged locally by car rental agencies, hotels or other suppliers. Your legal rights in connection with the provision of individual services and third party arranged packages are against the specific provider and are not against us, except to the extent a problem is caused by fault on our part. You can also update your email address to a more permanent one on your account any time. Student Refund Policies | Regent University It is your responsibility to ensure that you have valid travel documentation, including but not limited to passports, visas, transit visas, green cards, and/or certificates of authenticity, which meet the requirements of immigration and other government authorities at every destination. Student Travel Deals - Free Membership | StudentUniverse accommodation (c) vehicle rental or (d) other tourist services Keep in mind that not all flights will be available to book with creditsthus why you'll need to give us a call to finalize your new booking. Any errors in names, dates, or timings on your documentation will be your responsibility if not reported at the time of booking. To ensure you are seated next to each other you can either contact us via email or chat with an agent. Any changes to the carrier after you have received your tickets will be notified to you as soon as possible and in all cases at check-in or at the boarding gate. You also agree that any such claims may be re-assigned to another body, if that other body has paid sums you have claimed under the ATOL scheme. The purchase of your travel booking constitutes a contractual agreement between the traveler(s), customer(s), and/or purchaser(s)(collectively as you and traveler), and Studentuniverse.com Inc. (StudentUniverse, we, us), pursuant to the following terms and conditions (Terms, Agreement): Please read this entire agreement carefully. , If any of you students travel as much as I do, use @StudentUniverse literally just paid half price for my flight home from Europe!, @StudentUniverse always comes in clutch with the flights., Promo codes straight to your inbox so you can double dip and save even more on your discounted airfare. It is your responsibility to ensure you are aware of any health requirements for your travel destinations and to ensure that you carry all necessary vaccination documentation. You must not make any booking unless you understand and agree with these Booking Conditions. In the event that payment has been made to StudentUniverse by credit card, you agree that you will not seek to charge back your payment to StudentUniverse. StudentUniverse enables instant accommodation reservation and payment (full or 10% deposit) through our website. If you don't see a credit there, but think you have one, just give us a call. AMAZON, AMAZON.COM, AMAZON PRIME and the AMAZON PRIME logo are trademarks of Amazon.com, Inc. or its affiliates. This use of our name is purely for reasons of identification and does not denote ownership, supervision, or control by StudentUniverse in any way. The credit is a one-time use, not like a gift card where you can use it for several transactions or items. If you look up reviews of tripmate, you will see 1 star across the board. We encourage you to review the privacy notices of any third party service provider whose services we arrange on your behalf. Additionally, as required by law, we have protection in place to refund your payments and, where transport is included in the package, to ensure your repatriation in the event that we become insolvent. Yes, your travel credit is good for the same airline as your original flight. Once you call, you can leave your number for a call back when we get to your place in line. In certain circumstances we or a travel service provider may be required to cancel your travel arrangements (for example, if the minimum number of travellers required for a tour or excursion is not reached or for reasons of force majeure, pandemic or epidemic illness or if you fail to pay the final balance by the due date). The Student Union charges for various services including, but not limited to, audio-visual equipment rental, facility rental, technical assistance, and graphic design and related printed/copying. Other examples of minor changes include alteration of your flight departure time by less than 12 hours, changes to aircraft type and change of accommodation to a comparable or higher standard. All you have to do to unlock our exclusive student and youth fares is sign up for a FREE membership. We will advise you of the amount of the deposit and date for final payment at the time of your booking. Before traveling, make sure you check what is required by way of visas, testing or transit requirements for each country you'll be traveling through. Masks are now mandatory in airports, train stations and other ports of travel. For countries allowing international visitors, the vast majority are requiring a Covid test (taken within a few days before your trip) to travel. Some tickets also may have multiple airlines. Search for the total number in your party and log in (or Sign up) as yourself. So yes, they would ask you to upload some documents before . All such means will be deemed sufficient to bind the parties to the terms and conditions of this Agreement. Packages cover a For updated testing or vaccination requirements by country, check out our list of where Americans can travel right now for details. Change rules and fees can vary tremendously. Students are required to pay all, or a portion, of their tuition and fees for any registered course unless enrollment is officially cancelled prior to the start of university classes. Failure to provide this information on check in will result in passengers being denied boarding. Save your details for a quick and easy checkout process. However, some countries (Iceland, Greece, etc.) Business Details These Booking Conditions apply to bookings you make with our consultants (by phone or by email) as well as online bookings you make on our website. Please check your airline's policy. In short: better safe than sorry, you should get a COVID test before you travel somewhere by plane. Give us a call back when you're ready to rebook. Please contact us as soon as possible if you do not intend to check in for a confirmed reservation in these circumstances. These are intended to give a guide to the services and facilities you should expect from your accommodation. That page has the latest coupons, promo codes and deals etc. Please note, your ticket may still be subject to StudentUniverse cancellation fees as per the penalties listed under the rules of your ticket.

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