Trust and security in digital government interactions

The 4th principle of December 2020 Berlin Declaration https://ec.europa.eu/digital-single-market/en/news/berlin-declaration-digital-society-and-value-based-digital-government states:

Everyone should be able to navigate the digital world safely, authenticate and be digitally recognized within the EU conveniently. All people of Europe should avail of an easy to use, widely accepted and secure electronic identification conforming to European standards (e-ID), which allows them to securely access public, private and cross-border digital services. As a broad acceptance of digital government depends on trust, we must ensure that citizens and businesses are able to rely on trustworthy and verifiable digital government applications and services, which are in full conformity with high security standards and respond to user needs. Moreover, in order to ensure a free, open and safe digital domain and enhance social trust, funda-mental rights and security should be integrated in all policies with a digital dimension. To foster trust in digital interactions with the public sector, suitable regulatory frameworks must be provided that ensure transparency, predictability, security-by-design and, where necessary, reinforcement or adjustment of exist-ing provisions.